2023 Performance Highlights
-
99.992%
uninterrupted town gas supply rate
-
Established a
gas supply chain business segment
to ensure reliable gas supply
-
Commissioned the
first inter-plant waste-to energy facility
from the Tai Po Gas Production Plant to a neighbouring food factory
-
Rice Dumplings for the Community programme set a
Guinness World Record
TM
-
>42,000
households benefited from the Towngas Concession Schemes totalling
HK$24 million
-
Volunteered service hours:
14,487 (Hong Kong)
;
>440,000 (Mainland Utility Businesses)
-
Service quality - efficiency
8.96*
Service quality - courteous and friendly attitude
8.94*
* Exceeded target (score of 8.5 out of 10)
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