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Important Notice

Towngas recently received customer enquiries on suspicious gas bill. The alleged claim and embedded links have been found to be fraudulent. The matter has since been reported to the police. Please stay alert and do not click on any attachment or link contained in any email or message that appears suspicious. For enquiries, please call 2880 6988 or email
2023-11-28 13:00:00
Engaging with Society

Engaging with Society


Engaging with Society

Fulfil our responsibilities as a corporate citizen and create shared values for our customers and communities.

2022 Performance Highlights

  • Donated HK$10 million worth of dining coupon
  • Completed 1.5km gas pipeline to supply town gas to Lok Ma Chau Loop Makeshift Hospital
  • >43,000 households benefited from the Towngas Concession Schemes totalling HK$25 million
  • Volunteered service hours: 9,239 (Hong Kong); 584,329 (mainland utility businesses)
  • Service quality - efficiency 9.00*
  • Service quality - courteous and friendly attitude 9.00*
* Exceeded target score of 8.5 out of 10

Future Actions and Targets

  • Provide free installation of smart controllers and smart meters for 10,000 households in need
  • Study social return on investment to measure the positive impact of community investment programmes
  • Develop and launch smart IoT products to enhance home safety and user convenience