Report Meter Readings Online?
Report Meter Readings Online?

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Important Notice

To combat SMS fraud, all text messages from Towngas will now be sent with the Sender IDs “#Towngas”, “#TowngasFun” or “#TGCTowngas”, helping customers verify the authenticity of our communications.
2024-11-14 17:00:01
Towngas urges customers to stay vigilant when receiving suspicious emails, text messages, or bills. Never open suspicious attachments or click on links, and avoid disclosing personal information such as ID card numbers, bank account details, or credit card numbers to unknown senders to prevent potential losses. For any enquiries, please contact our Customer Service Hotline at 2880 6988 or email us at towngas.cs@towngas.com.
2024-11-14 17:00:00
Report Meter Reading

Report Meter Reading

Our meter reader pays regular visits to your home to take the gas meter reading. If we cannot gain access to read the meter, we estimate the gas consumption based on previous records.

How to record your meter reading

Write down the white numbers on the meter from left to right (ignore the red one)

 

Ways to report your meter reading

1. Self-reading website: (Report Now! www.towngas.com/sr)
2. QR code on gas bill
3. Towngas App iPhone/Android
4. 24-hour Self-reading Hotline: 2880 5522
5. Towngas Smart Metering
 

How can I remember to report meter reading

We offer different means of Self-reading Reminder Service as below to help you report your meter reading. Once you have registered for the service you will receive a notification or email on the specified date of each month to remind you to report your meter reading.

1. Towngas App (Download Now! iPhone / Android)
2. eService (Register Now!)