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Important Notice

Towngas recently received customer enquiries on suspicious gas bill. The alleged claim and embedded links have been found to be fraudulent. The matter has since been reported to the police. Please stay alert and do not click on any attachment or link contained in any email or message that appears suspicious. For enquiries, please call 2880 6988 or email
2023-11-28 13:00:00
Report Meter Reading

Report Meter Reading

Our meter reader pays regular visits to your home to take the gas meter reading. If we cannot gain access to read the meter, we estimate the gas consumption based on previous records.

How to record your meter reading

Write down the white numbers on the meter from left to right (ignore the red one)


Ways to report your meter reading

1. Self-reading website: (Report Now!
2. QR code on gas bill
3. Towngas App iPhone/Android
4. 24-hour Self-reading Hotline: 2880 5522
5. Towngas Smart Metering

How can I remember to report meter reading

We offer different means of Self-reading Reminder Service as below to help you report your meter reading. Once you have registered for the service you will receive a notification or email on the specified date of each month to remind you to report your meter reading.

1. Towngas App (Download Now! iPhone / Android)
2. eService (Register Now!)