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Important Notice

To combat SMS fraud, all text messages from Towngas will now be sent with the Sender IDs “#Towngas”, “#TowngasFun” or “#TGCTowngas”, helping customers verify the authenticity of our communications.
2024-11-14 17:00:01
Towngas urges customers to stay vigilant when receiving suspicious emails, text messages, or bills. Never open suspicious attachments or click on links, and avoid disclosing personal information such as ID card numbers, bank account details, or credit card numbers to unknown senders to prevent potential losses. For any enquiries, please contact our Customer Service Hotline at 2880 6988 or email us at towngas.cs@towngas.com.
2024-11-14 17:00:00
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ESG Policies
Home > ESG > Our Approach > ESG Policies

ESG Policies

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Towngas is committed to protecting the environment and maintaining our relationships with stakeholders, while delivering a reliable supply of energy and providing excellent customer services, for a sustainable development.

We have a comprehensive set of policies which outlines our Environmental, Social and Governance (ESG) commitments.
 

 

        ESG Policylink.png  



Environmental

APPENDIX 1

Climate Change Policylink-(5).png

 APPENDIX 2

Environmental Policylink-(6).png


Social

APPENDIX 3

Anti-Discrimination Policylink-(1).png

 APPENDIX 4

Code of Conductlink-(2).png
APPENDIX 5

Code of Practice for Supplierslink-(3).png

 APPENDIX 6

Customer Services Code oflink-(4).png
Conduct Policy
APPENDIX 7

Employee Policylink-(7).png

 APPENDIX 8

Health and Safety Policylink-(8).png
APPENDIX 9

Human Rights Policylink-(9).png

 APPENDIX 10

Social Investment Policylink-(10).png
APPENDIX 11

Sustainable Purchasing Policylink-(11).png


Governance

APPENDIX 12

Anti-Fraud Policylink-(12).png

 APPENDIX 13

Board Diversity Policylink-(13).png
APPENDIX 14

Dividend Policylink-(14).png

 APPENDIX 15

Information Security Policylink-(15).png
APPENDIX 16

Nomination Policylink-(16).png

 APPENDIX 17

Personal Data Privacy Policylink-(17).png
APPENDIX 18

Policy and Procedures on Disclosure oflink-(18).png Inside Information

 APPENDIX 19

Shareholders Communication Policylink-(19).png
APPENDIX 20

Risk Management Frameworklink-(20).png

 APPENDIX 21

Security Policylink-(21).png
APPENDIX 22

Stakeholder Engagement Policylink-(22).png

 APPENDIX 23

Whistleblowing Policylink-(23).png

Know more

Governance Structure
UN Sustainable Development Goals
Stakeholder Engagement