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Important Notice

Towngas has received reports of suspicious SMS messages falsely claiming to be from the company regarding gas bill payments. These messages were not issued by Towngas. Please remain vigilant and do not open any attachments or click on any links in suspicious messages.
2025-11-03 12:00:00
To combat SMS fraud, all text messages from Towngas will now be sent with the Sender IDs “#Towngas”, “#TowngasFun” or “#TGCTowngas”, helping customers verify the authenticity of our communications.
2024-11-14 17:00:01
Towngas urges customers to stay vigilant when receiving suspicious emails, text messages, or bills. Never open suspicious attachments or click on links, and avoid disclosing personal information such as ID card numbers, bank account details, or credit card numbers to unknown senders to prevent potential losses. For any enquiries, please contact our Customer Service Hotline at 2880 6988 or email us at towngas.cs@towngas.com.
2024-11-14 17:00:00
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Home >  Household >  Customer Services >  Customer Centres

Customer Centres

Hong Kong
Aberdeen
Aberdeen
Address:
Shop 2, G/F, Site 3, Aberdeen Centre, Aberdeen
Service Hours:

Monday to Saturday: 10:00am - 8:00pm
Sunday &Public Holidays (Except Lunar New Year Holidays): 11:00am - 8:00pm

Enquiry & Service Tel:

9523 6697 (WhatsApp Only)

Hong Kong
Causeway Bay
Causeway Bay
Address:
Shop No. 1, Ground Floor, Chinachem Leighton Plaza, 29 Leighton Road, Causeway Bay, Hong Kong
Service Hours:

Monday to Saturday: 10:00am - 8:00pm
Sunday &Public Holidays (Except Lunar New Year Holidays): 11:00am - 8:00pm

Enquiry & Service Tel:

9523 6697 (WhatsApp Only)
Live demonstration is available for selected cooking appliances

Hong Kong
North Point
North Point
Address:
G/F, 363 Java Road, North Point, Hong Kong
Service Hours:

Monday to Saturday: 10:00am - 6:00pm
Sunday &Public Holidays: Closed

Enquiry & Service Tel:

9523 6697 (WhatsApp Only)
Live demonstration is available for selected cooking appliances

Hong Kong
Kornhill
Kornhill
Address:
Shop No. S23, 2nd Floor, Kornhill Plaza, 1 Kornhill Road, Hong Kong
Service Hours:

Monday to Saturday: 10:00am - 8:00pm
Sunday &Public Holidays (Except Lunar New Year Holidays): 11:00am - 8:00pm

Enquiry & Service Tel:

9523 6697 (WhatsApp Only)

Hong Kong
Chai Wan
Chai Wan
Address:
Shop No. 336, Level 3, New Jade Shopping Arcade, 233 Chai Wan Road, Chai Wan, Hong Kong
Service Hours:

Monday to Saturday: 10:00am - 8:00pm
Sunday &Public Holidays (Except Lunar New Year Holidays): 11:00am - 8:00pm

Enquiry & Service Tel:

9523 6697 (WhatsApp Only)

Kowloon
Kownloon Bay
Kownloon Bay
Address:
Shop 516, Level 5, Telford Plaza II
Service Hours:

Monday to Saturday: 10:00am - 8:00pm
Sunday &Public Holidays (Except Lunar New Year Holidays): 11:00am - 8:00pm

Enquiry & Service Tel:

9523 6697 (WhatsApp Only)

Kowloon
Lam Tin
Lam Tin
Address:
Shop 214B, 2/F, Kai Tin Shopping Centre, Lam Tin
Service Hours:

Monday to Saturday: 10:00am - 8:00pm
Sunday &Public Holidays (Except Lunar New Year Holidays): 11:00am - 8:00pm

Enquiry & Service Tel:

9523 6697 (WhatsApp Only)

Kowloon
Lok Fu
Lok Fu
Address:
Shop 2129, 2/F, Lok Fu Place (Zone A), Kowloon
Service Hours:

Monday to Saturday: 10:00am - 8:00pm
Sunday &Public Holidays (Except Lunar New Year Holidays): 11:00am - 8:00pm

Enquiry & Service Tel:

9523 6697 (WhatsApp Only)

Kowloon
Mong Kok
Mong Kok
Address:
Shop A, G/F., OfficePlus@Prince Edward, 794-802 Nathan Road
Service Hours:

Monday to Saturday: 10:00am - 8:00pm
Sunday &Public Holidays (Except Lunar New Year Holidays): 11:00am - 8:00pm

Enquiry & Service Tel:

9523 6697 (WhatsApp Only)

New Territories
Ma On Shan
Ma On Shan
Address:
Shop 2605-10, Level 2, MOSTown, Ma On Shan, New Territories
Service Hours:

Monday to Saturday: 10:00am - 8:00pm
Sunday &Public Holidays (Except Lunar New Year Holidays): 11:00am - 8:00pm

Enquiry & Service Tel:

9523 6697 (WhatsApp Only)

New Territories
Kwai Fong
Kwai Fong
Address:
Shop 569, Level 5, Metroplaza, 223 Hing Fong Road, Kwai Fong
Service Hours:

Monday to Saturday: 10:00am - 8:00pm
Sunday &Public Holidays (Except Lunar New Year Holidays): 11:00am - 8:00pm

Enquiry & Service Tel:

9523 6697 (WhatsApp Only)

New Territories
Sha Tin
Sha Tin
Address:
Shop 28C-D, Level 3, Shatin Centre, Sha Tin, NT
Service Hours:

Monday to Saturday: 10:00am - 8:00pm
Sunday &Public Holidays (Except Lunar New Year Holidays): 11:00am - 8:00pm

Enquiry & Service Tel:

9523 6697 (WhatsApp Only)

New Territories
Tai Po
Tai Po
Address:
Shop 091, Level 1, Uptown Plaza, Tai Po, New Territories
Service Hours:

Monday to Saturday: 10:00am - 8:00pm
Sunday &Public Holidays (Except Lunar New Year Holidays): 11:00am - 8:00pm

Enquiry & Service Tel:

9523 6697 (WhatsApp Only)

New Territories
Tin Shui Wai
Tin Shui Wai
Address:
Shop 091, Level 1, Uptown Plaza, Tai Po, New Territories
Service Hours:

Monday to Saturday: 10:00am - 8:00pm
Sunday &Public Holidays (Except Lunar New Year Holidays): 11:00am - 8:00pm

Enquiry & Service Tel:

9523 6697 (WhatsApp Only)

New Territories
Tseung Kwan O
Tseung Kwan O
Address:
Shop 1166, Level 1, MCP CENTRAL, Tseung Kwan O, New Territories
Service Hours:

Monday to Saturday: 10:00am - 8:00pm
Sunday &Public Holidays (Except Lunar New Year Holidays): 11:00am - 8:00pm

Enquiry & Service Tel:

9523 6697 (WhatsApp Only)

New Territories
Tsing Yi
Tsing Yi
Address:
Shop 304, Level 3, Maritime Square, Tsing Yi, NT
Service Hours:

Monday to Saturday: 10:00am - 8:00pm
Sunday &Public Holidays (Except Lunar New Year Holidays): 11:00am - 8:00pm

Enquiry & Service Tel:

9523 6697 (WhatsApp Only)

New Territories
Tsuen Wan
Tsuen Wan
Address:
Shop F10, Luk Yeung Galleria, Tsuen Wan, New Territories
Service Hours:

Monday to Saturday: 10:00am - 8:00pm
Sunday &Public Holidays (Except Lunar New Year Holidays): 11:00am - 8:00pm

Enquiry & Service Tel:

9523 6697 (WhatsApp Only)

New Territories
Tuen Mun
Tuen Mun
Address:
Shop F10, Luk Yeung Galleria, Tsuen Wan, New Territories
Service Hours:

Monday to Saturday: 10:00am - 8:00pm
Sunday &Public Holidays (Except Lunar New Year Holidays): 11:00am - 8:00pm

Enquiry & Service Tel:

9523 6697 (WhatsApp Only)

New Territories
Yuen Long
Yuen Long
Address:
Shop 2, 1/F, KOLOUR•Yuen Long, 1 Kau Yuk Road, Yuen Long
Service Hours:

Monday to Saturday: 10:00am - 8:00pm
Sunday &Public Holidays (Except Lunar New Year Holidays): 11:00am - 8:00pm

Enquiry & Service Tel:

9523 6697 (WhatsApp Only)

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LPG Appliances Authorized Dealer

General Enquiry & Hotlines