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Important Notice

To combat SMS fraud, all text messages from Towngas will now be sent with the Sender IDs “#Towngas”, “#TowngasFun” or “#TGCTowngas”, helping customers verify the authenticity of our communications.
2024-11-14 17:00:01
Towngas urges customers to stay vigilant when receiving suspicious emails, text messages, or bills. Never open suspicious attachments or click on links, and avoid disclosing personal information such as ID card numbers, bank account details, or credit card numbers to unknown senders to prevent potential losses. For any enquiries, please contact our Customer Service Hotline at 2880 6988 or email us at towngas.cs@towngas.com.
2024-11-14 17:00:00
Community Engagement

Community Engagement

As a caring, socially responsible company, Towngas believes in contributing to the communities we serve and creating long-lasting value for society. This commitment is outlined in our Social Investment Policy.

To understand the needs of the local communities in which we operate, we engage in ongoing conversations with local communities, non-governmental organisations and government officials to identify and monitor community investment programmes.

Our community initiatives focus on three areas covering many of the social issues faced by the communities in which we operate.

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In addition to providing financial aid and in-kind contributions, we also express our encouragement and support for our employees to get involved in community and voluntary work in line with our Code of Conduct. The Towngas Volunteer Service Team and Towngas Customer Volunteer Team further extend our connections with the community by enabling our staff, their families and customers to become involved in meaningful community activities.

We also participate in lectures, seminars and conferences on topics such as sustainability, safety, climate change, water conservation and career development. Through these activities, we are able to share our management expertise with the public as well as our professional and technical knowledge. This, in turn, promotes awareness of these issues and encourages greater collaboration on resolving the environmental, social and governance (ESG) challenges we face.