Towngas has received reports of suspicious emails falsely claiming to be from the company, asking recipients to : “Please update your payment information immediately to avoid service interruption.” Please note these emails were not sent by Towngas and we have reported the matter to the police. Please remain vigilant and do not open any attachments or click on any links in suspicious communications. For enquiries, visit www.towngas.com, call 2880 6988, or email towngas.cs@towngas.com.
2025-05-29 12:00:00
To combat SMS fraud, all text messages from Towngas will now be sent with the Sender IDs “#Towngas”, “#TowngasFun” or “#TGCTowngas”, helping customers verify the authenticity of our communications.
2024-11-14 17:00:01
Towngas urges customers to stay vigilant when receiving suspicious emails, text messages, or bills. Never open suspicious attachments or click on links, and avoid disclosing personal information such as ID card numbers, bank account details, or credit card numbers to unknown senders to prevent potential losses. For any enquiries, please contact our Customer Service Hotline at 2880 6988 or email us at towngas.cs@towngas.com.
No
major incidents or chemical leakages at our chemical plants (Chinese mainland)
Future Actions and Targets
Continue to
enrich our talent development
and
training programmes
, with ESG elements and new business know-how in preparation for business transformation
Create a sustainable talent pipeline by
engaging the younger generation
Set up a
non-zero Lost Time Injury Frequency Rate
target for health and safety
Further
develop, collect and evaluate
leading and lagging process safety metrics at our chemical plants
1
Based on the total purchase value of products and materials (Hong Kong operations).
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