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Important Notice

Towngas has received reports of suspicious SMS messages falsely claiming to be from the company regarding gas bill payments. These messages were not issued by Towngas. Please remain vigilant and do not open any attachments or click on any links in suspicious messages.
2025-11-03 12:00:00
To combat SMS fraud, all text messages from Towngas will now be sent with the Sender IDs “#Towngas”, “#TowngasFun”, “#TGCTowngas” or "#TowngasTGC", helping customers verify the authenticity of our communications.
2024-11-14 17:00:01
Towngas urges customers to stay vigilant when receiving suspicious emails, text messages, or bills. Never open suspicious attachments or click on links, and avoid disclosing personal information such as ID card numbers, bank account details, or credit card numbers to unknown senders to prevent potential losses. For any enquiries, please contact our Customer Service Hotline at 2880 6988 or email us at towngas.cs@towngas.com.
2024-11-14 17:00:00

Media Resources

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14 Nov 2025

Towngas supports Senior Citizens’ Day, relaunching 10% discount offer

(14 November 2025) In support of Senior Citizens’ Day this Sunday (16 November), Towngas is offering a concession for the elderly from that day until 30 November.

During the promotional period, seniors aged 65 or above can enjoy a 10% discount on regular-priced Towngas appliances and household products at any TGC Towngas Customer Centre across Hong Kong (see attached list for locations) by presenting a valid Senior Citizen Card. A ten-month interest-free instalment plan is also available for gas appliance purchases.

For many years, Towngas has been committed to alleviating the financial burden on the elderly and families in need through various initiatives and concessionary schemes. The Company also offers free maintenance services (applicable only to gas appliances distributed by Towngas or its subsidiaries), priority booking for maintenance for seniors, and a complimentary annual safety inspection for gas appliances and tubing.

In recent years, Towngas has been dedicated to enhancing home safety for the elderly through gerontechnology. It previously launched a pilot community gerontechnology project in Sham Shui Po, installing smart controllers for 300 elderly households. Looking ahead, the Company will further promote its gerontechnology products to benefit an even greater number of seniors.

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Attachment - List of TGC Towngas Customer Centres:

Branch Address
North Point G/F, 363 Java Road
Aberdeen Shop 2, G/F, Site 3, Aberdeen Centre
Kornhill Shop S23, 2/F, Kornhill Plaza, 1 Kornhill Road
Causeway Bay Shop 1, G/F, Chinachem Leighton Plaza, 29 Leighton Road
Chai Wan Shop No. 336, Level 3, New Jade Shopping Arcade, 233 Chai Wan Road, Chai Wan, Hong Kong
Kowloon Bay Shop 516, Level 5, Telford Plaza II
Lam Tin Shop 214B, 2/F, Kai Tin Shopping Centre
Lok Fu Shop 2129, 2/F, Lok Fu Place (Zone A)
Mong Kok Shop A, G/F, OfficePlus@Prince Edward, 794-802 Nathan Road
Ma On Shan Shop 2605-10, Level 2, MOSTown
Kwai Fong Shop 569, Level 5, Metroplaza, 223 Hing Fong Road
Sha Tin Shop 28C-D, Level 3, Shatin Centre
Tai Po Shop 091, Level 1, Uptown Plaza
Tin Shui Wai Shop LG23-LG24, LG1/F, Tin Yiu Plaza, Tin Yiu Estate
Tseung Kwan O Shop 1166, Level 1, MCP CENTRAL
Tsing Yi Shop 304, Level 3, Maritime Square
Tsuen Wan Shop F10, Luk Yeung Galleria
Tuen Mun Shop 2, Level 2, South Wing, Trend Plaza
Yuen Long Shop 2, 1/F, KOLOUR•Yuen Long, 1 Kau Yuk Road

 

 

 

 

 

 

 

 

 

 

 

 

 

 

For media enquiries, please contact:
The Hong Kong and China Gas Company Limited

Mr Julius Chow
Senior Corporate Affairs Officer
Tel: 2963 3471 / 6969 1360
Email: julius.chow@towngas.com

Media Enquiries

For media enquiries, please contact our Corporate Affairs Department.

Corporate Affairs Department

The Hong Kong and China Gas Company Limited
21/F, 363 Java Road North Point, Hong Kong

WhatsApp: (852) 6702 6449
Email: cad@towngas.com