Towngas strives to strengthen relationships and create long-term value for our stakeholders. We engage in ongoing dialogues with all key stakeholders in order to understand their expectations and needs . From what we learned in these discussions, we are able to formulate an ESG strategy that answers their concerns, reduces our risks and aligns with their values. The results of the stakeholder engagement are disclosed through the Company’s ESG report, website, social media or other communication channels.
Stakeholder Engagement Approach
Our key stakeholders comprise both internal and external stakeholders, we identify and prioritise key stakeholders who are currently or expected to be significantly affected by our operations and business, and who can significantly affect our business’ operation.
We promote two-way dialogue with stakeholders, and ensure they have sufficient capacity to communicate with us through proper channels. We build close and long-lasting relationships through listening to stakeholders, taking actions and responding to their needs on a regular basis, which in turn, reduce stakeholder engagement risks.