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Important Notice

To combat SMS fraud, all text messages from Towngas will now be sent with the Sender IDs “#Towngas”, “#TowngasFun” or “#TGCTowngas”, helping customers verify the authenticity of our communications.
2024-11-14 17:00:01
Towngas urges customers to stay vigilant when receiving suspicious emails, text messages, or bills. Never open suspicious attachments or click on links, and avoid disclosing personal information such as ID card numbers, bank account details, or credit card numbers to unknown senders to prevent potential losses. For any enquiries, please contact our Customer Service Hotline at 2880 6988 or email us at towngas.cs@towngas.com.
2024-11-14 17:00:00
Regular Safety Inspection

Regular Safety Inspection

In order to ensure home safety, Towngas introduced the Regular Safety Inspection (RSI) Programme to prevent problems before they occur. Our registered and fully qualified gas technicians will visit your home at regular intervals of 18 months to carry out a safety inspection. This includes checking all gas installations, testing external service risers and installation pipes.

Please click here to check the date of RSI for your premises.

Regular Inspection and Maintenance of Service Risers and Installation Pipes

What is service riser and installation pipe? Who has the responsibility to inspect and maintain the service riser and installation pipe? For information about service riser and installation pipe, please read the leaflet of Electrical and Mechanical Services Department or Towngas leaflet.

 

Efficient Use of Scaffolding

The most efficient use of scaffolding is to ensure that once it is in place, multiple checks and all necessary repairs of outside building facilities are carried out in one go. This would include all Towngas pipe inspection and maintenance on the exterior of buildings. For more information, please click here.