Need Maintenance?
Need Maintenance?

Contact Us


Important Notice

Towngas recently received customer enquiries on suspicious gas bill. The alleged claim and embedded links have been found to be fraudulent. The matter has since been reported to the police. Please stay alert and do not click on any attachment or link contained in any email or message that appears suspicious. For enquiries, please call 2880 6988 or email
2023-11-28 13:00:00
Maintenance Service

Maintenance Service

At Towngas, your safety is our prime concern. That is why we provide a full range of maintenance services to ensure you have complete peace of mind. Our monthly maintenance charge covers:

  • Labour cost for appliance maintenance and repair
  • On-demand appliance check-ups
  • Regular safety inspections, including checking appliances to ensure optimum working conditions and safety, testing installation pipes to ensure that they are air-tight, and conducting visual inspections of the service risers
  • Towngas eService Centre
  • Customer Service Hotline

To make the scheme economical for all, the costs for appliance parts and rubber hoses, will be charged only as the items are needed. Customers will also be charged separately for repair or replacement of internal pipes and external service risers, and for disconnection and reconnection of appliances.

If you need to make an appointment for maintenance service, you are welcome to visit our Towngas eService Centre or call our 24 hour Customer Service Hotline 2880 6988.

** To minimize the risk of the spread of the novel coronavirus and in line with the government legislation, our company should not arrange personnel to provide service in buildings subjected to Compulsory Testing and ‘restriction-testing declaration’ within 7 days; in any premises with person tested preliminary positive / positive to COVID-19 or under Home Quarantine / Isolation. However, customers are welcome to make an appointment for service after the compulsory testing period or home quarantine/ isolation or 7 days after ‘restriction-testing declaration’. Should you have any query, please call our Customer Service Hotline on 2880 6988.