Need Help?
Every two months, all Towngas customers receive a gas bill providing clear details of their monthly gas charges, as well as payment and other relevant information. Helping to save paper and conserve resources, we also offer eBilling services. If you sign up for this service, electronic gas bills will be sent to your designated email address, saving both time and paper while also bringing you greater convenience.
You will also enjoy the full range of our eService benefits:
You can reduce carbon emissions by 316g annually if you use our eBilling service for a year in view of the paper and postage saved!
Act Now! Register a Towngas eAccount to enjoy more convenient services.
For your convenience, sums amounting to less than HK$200 will be carried forward onto the next bill. No immediate settlement is required. (This does not apply to autopay, concession, commercial and industrial accounts.)
Towngas has revamped the gas bill with a brand-new layout, allowing customers to have a clearer view of their gas bills, payment and relevant information. You may also sign up for our eBilling services to view gas bills and credit balances at any time in an eco-friendly way.
The gas bill above is for reference only (revised in August 2024).
Please click here to view the back page (revised in December 2025).
Towngas bills are available in Chinese, English or Braille. If you would like to change the bill language, just call our Customer Service Hotline on 2880 6988 or sign up for an eAccount at our eService Centre. You can also write to Customer Accounts Section, The Hong Kong and China Gas Company Limited, G.P.O. Box 134, Hong Kong.
