Due to the impact of typhoon, all TGC Towngas Customer Centres will be temporarily closed until further notice. Our customer service hotline is currently limited to providing emergency hotline services. If there is a suspected gas leak, please contact our emergency hotline at 2880 6999. Sorry for the inconvenience caused.

To combat SMS fraud, all text messages from Towngas will now be sent with the Sender IDs “#Towngas”, “#TowngasFun” or “#TGCTowngas”, helping customers verify the authenticity of our communications.

Towngas urges customers to stay vigilant when receiving suspicious emails, text messages, or bills. Never open suspicious attachments or click on links, and avoid disclosing personal information such as ID card numbers, bank account details, or credit card numbers to unknown senders to prevent potential losses. For any enquiries, please contact our Customer Service Hotline at 2880 6988 or email us at towngas.cs@towngas.com.