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Important Notice

Towngas recently received customer enquiries on suspicious gas bill. The alleged claim and embedded links have been found to be fraudulent. The matter has since been reported to the police. Please stay alert and do not click on any attachment or link contained in any email or message that appears suspicious. For enquiries, please call 2880 6988 or email
2023-11-28 13:00:00
Environmental Management

Environmental Management

We have an Environmental Policy that guides us in how we protect the environment, use resources, reduce emissions and waste, and mitigate our impacts on biodiversity. In addition to this policy, we have a Sustainable Purchasing Policy to encourage the use of environmentally friendly products and services at Towngas.

We also have a Corporate Environmental Manual for our frontline staff, which sets out the standards, procedures and guidelines they should be following. Two other documents published by the Company — our Green Office Practice Guide and Green Event Practical Guide — outline the best environmental practices in these two areas.

In each of the jurisdictions where we operate, we fully comply with all major regulatory requirements and benchmark our performance against the highest international standards and codes of practice. For the new projects we undertake, we begin with an Environmental Impact Assessment (EIA) and to make it publicly available according to the local legal requirements.

Since 1999, our gas production facilities at Tai Po in Hong Kong have been certified to the ISO 14001 standard to reduce our environmental impacts and identify corrective actions that drive continuous improvement. We have also been helping our project companies in the Chinese mainland to achieve the same standard.

Monitoring and Reporting 

Sound environmental practices begin with good corporate governance. Our Environmental, Social and Governance (ESG) Committee is responsible for coordinating and steering our environmental initiatives as well as monitoring our environmental performance. This committee is supported by an ESG Working Committee and the Corporate ESG Department. There are also 16 ESG Working Sub-committees, who are responsible for mobilising resources, implementing environmental projects and disseminating environmental messages. For more details on our management structure, please refer to Governance Structure

A primary focus of our environmental efforts is ensuring our facilities comply with all relevant environmental standards and identifying areas for continuous improvement. To that end, we conduct regular audits and inspections of our facilities, including our mainland utility projects in the Chinese mainland where we have been performing annual environmental audits since 2011. These audits cover energy conservation, waste and wastewater management practices, as well as noise control measures.

Engaging Stakeholders 

The participation of our stakeholders (including employees, suppliers, contractors, customers, etc.) in environmental conservation is vitally important to us. To raise awareness and build capacity among our stakeholders, we organise training sessions, seminars and site visits as well as a range of other activities. What’s more, we have set aside funds for our environmental protection initiatives to develop innovative environmental initiatives suggested by our employees.

We also share knowledge, exchange ideas and seek partnerships with government authorities, industry practitioners, green groups and others so that we can remain up-to-date on issues of environmental concern and drive improvement.