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Important Notice

Towngas recently received customer enquiries on suspicious gas bill. The alleged claim and embedded links have been found to be fraudulent. The matter has since been reported to the police. Please stay alert and do not click on any attachment or link contained in any email or message that appears suspicious. For enquiries, please call 2880 6988 or email
2023-11-28 13:00:00
FAQ & Other Useful Information

FAQ & Other Useful Information

  • Where can I find out the latest job opportunities of Towngas?

    The latest job opportunities can be viewed at our Towngas Career page.  You may also visit our Job Opportunities page to learn more about the various types of jobs that are available at Towngas.

  • What are the languages commonly used in Towngas?

    With headquarters in Hong Kong and extensive business outreach in Chinese mainland, we emphasise proficiencies in both spoken and written English and Chinese (Cantonese and Putonghua).

  • What is the working culture in Towngas?

    At Towngas, we promote a Wenxin culture in which our employees work in a friendly and supportive environment. We are dedicated to promoting work-life balance and also encourage our staffs to serve the community through participating in our various corporate social responsibility initiatives.

  • What sort of backgrounds is Towngas looking for in candidates?

    Candidates who wish to join Towngas must be eligible to work in Hong Kong (or the region as listed in the job advertisement). They must also possess relevant academic qualifications and working experiences as required by specific positions. Besides engineering and technical roles that contribute to the majority of our workforce, our corporate functions and subsidiaries also recruit a wide variety of talents from all kinds of professions, including but not limited to Finance & Accounting, Sales & Marketing, Information Technology, Human Resources, Communications, etc. To learn more about our different job functions, please visit our job opportunities page.

  • What basic skills and qualities does Towngas value for?

    At Towngas we value our staff who are passionate in their respective professions, eager to learn and grow, have good team spirit and with positive mindset. Besides, good communication skills in both written and spoken English and Chinese (Putonghua) would be beneficial in achieving most jobs in Towngas.

  • How does Towngas help staffs grow or achieve work-life balance?

    At Towngas we offer a wide range of programmes to help staffs grow both in their own professional expertise and managerial competencies as they progress. At the same time, we also organise workshops and activities to assist our staffs in achieving work-life balance. Our large variety of company events and community service activities also welcome staff and their families to participate.

  • Where are Towngas offices / working locations?

    The headquarter of Towngas is located in North Point on Hong Kong Island, while many staff also work in plants, for example, the gas production plants in Tai Po and Ma Tau Kok, as well as new plants in Tseung Kwan O. We also have offices which are located in different parts of Chinese mainland.

  • How do I apply for a job in Towngas?

    Application through email (please refer to the applicable email addresses in the job advertisements) will be one of the most effective ways to apply for a job in Towngas, while we also accept online application in Towngas Career page, direct mailing, or by fax.

  • When should I apply for a job in Towngas, and when is the application deadline?

    Our job opportunities are usually open for application within one month since the posting date. Applicants are strongly encouraged to apply for the jobs once they have read about the job details and have their cover letter / resume ready. The deadline for application is indicated in the job advertisement for reference.

  • What documents should I bring for interview aside from the CV/Resume?

    Candidate may need to bring originals (or with copies) of all relevant academic certificates and job references for interviews. If the candidate has provided an email address, an Application Form will also be sent by our staff from Corporate Human Resources Department in the interview confirmation email for completion. Other special documents may also be required in accordance with the job requirement upon request.

  • Can I apply for different positions offered by Towngas?

    There is no limitation on number of positions for candidates to apply. However, we would recommend candidates to apply ONLY for the job which their knowledge and skills can be best applied. If the interview process is not successful, then the candidate can consider applying for another job.

  • How will I be informed of my application progress?

    Staff from Corporate Human Resources Department will approach shortlisted applicants for interview arrangement by phone or by email after receiving the applications within 4-6 weeks’ time.

  • What are the formats of interview in Towngas?

    At Towngas we usually conduct face-to-face interviews, while occasionally phone interviews may be arranged in advance. The interviews may involve staff from Corporate Human Resources Department and interviewer(s) from the hiring department. Some positions may require written tests to assess candidates’ technical knowhow, functional knowledge and language proficiency.

  • What should I prepare for the interview?

    Well preparation and careful research are fundamentals for a successful interview. You may be asked of knowledge about the position and division you are applying for, and who we are as a company. Most information, such as history and characteristics of Towngas, can be browsed in our official website. While daily updates of Towngas from internet news and social media like Facebook can be easily reviewed, annual report is also a good channel for candidates to understand the past performance and future developments of Towngas.

  • How does Towngas identify the suitable candidate?

    At Towngas we look for a FIT candidate for each position. Knowledge and experience as required by the job will be crucial, while attitude, language competency (English, Cantonese, Putonghua) and other factors would also be considered.

  • How long will the recruitment process take?

    The duration of the recruitment process may vary depending on the rounds of interviews and assessments required. Normally, each round of interview may take about 2-3 weeks to complete, and it may take another 2—3 weeks from the time a candidate has completed the final round of interview until an appointment is offered. We shall try our best effort in minimizing the number of visits required in the whole recruitment process. Candidates may also check with the interviewers after their meeting.

  • How long should I consider my application / interview failed?

    Normally if you do not hear from us within 6-8 weeks after your application / interview, you may consider your application for the position not successful.

For any further questions regarding the recruitment process, please send your message to