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Important Notice

To combat SMS fraud, all text messages from Towngas will now be sent with the Sender IDs “#Towngas”, “#TowngasFun” or “#TGCTowngas”, helping customers verify the authenticity of our communications.
2024-11-14 17:00:01
Towngas urges customers to stay vigilant when receiving suspicious emails, text messages, or bills. Never open suspicious attachments or click on links, and avoid disclosing personal information such as ID card numbers, bank account details, or credit card numbers to unknown senders to prevent potential losses. For any enquiries, please contact our Customer Service Hotline at 2880 6988 or email us at towngas.cs@towngas.com.
2024-11-14 17:00:00
Purchasing Policy

Purchasing Policy

The Towngas Purchasing Policy is to ensure that suppliers and contractors participate in our supply activities in a fair and competitive environment.

  • All tendering and quotation exercises are conducted through a free and fair process. Identical and timely information is provided to all invited parties for their use in preparing tenders and quotations
  • Company approved suppliers and contractors shall have equal opportunities to make offers. Towngas shall not discriminate against any supply source for geographical reasons
  • Under the Towngas Probity Clause, Towngas employees are prohibited from receiving any advantage, gratuity, bonus, bribe or loan from suppliers or contractors
  • Towngas shall support and develop those suppliers who work to improve quality, delivery, cost and performance

Sustainable Purchasing Policy

To ensure the use of environmentally friendly products and services, we have established a Sustainable Purchasing Policy.
 

Code of Practice for Suppliers

At Towngas, we expect our Suppliers to follow the Code of Practice for Suppliers . Suppliers are encouraged to promote CSR activities and follow the Code of Practice for Suppliers with regard to their business ethics, workplace operations, marketplace activities, community contact and environment undertakings.