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Important Notice

As a precautionary measure against the new coronavirus, we have temporarily suspended our on-site meter reading and Regular Safety Inspection services. Please kindly report your meter reading for more accurate billing. If you would like to book a maintenance appointment, please visit our eService Centre or call our Customer Service Hotline 2880 6988. We apologise for any inconvenience caused, and thank you for your understanding.


We, the Hong Kong and China Gas Company Limited (Towngas), are committed to achieving reliable, competent and long-term business relationships with our partners through fair and ethical purchasing practices. Our major principles are to:

  • Offer equal opportunities to suppliers
  • Treat all suppliers fairly and ethically
  • Promote good buyer-seller relationships
  • Encourage supplier contributions and continuous improvement
  • Support green procurement practices