Engaging with Society

Fulfil our responsibilities as a corporate citizen and create shared values for our customers and communities.

Management Approach

99.992% uninterrupted town gas supply rate
Established a gas supply chain business segment to ensure reliable gas supply
Commissioned the first inter-plant waste-to energy facility from the Tai Po Gas Production Plant to a neighbouring food factory
Rice Dumplings for the Community programme set a Guinness World Record ^TM
>42,000 households benefited from the Towngas Concession Schemes totalling HK$24 million
Volunteered service hours: 14,487 (Hong Kong) ; >440,000 (Mainland Utility Businesses)
Service quality - efficiency 8.96*

Service quality - courteous and friendly attitude 8.94*
* Exceeded target (score of 8.5 out of 10)

Expand the implementation/application of SROI analysis for new projects
Develop and launch smart IoT products to enhance home safety and user convenience