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Important Notice

Towngas has received reports of suspicious emails falsely claiming to be from the company, asking recipients to : “Please update your payment information immediately to avoid service interruption.” Please note these emails were not sent by Towngas and we have reported the matter to the police. Please remain vigilant and do not open any attachments or click on any links in suspicious communications. For enquiries, visit www.towngas.com, call 2880 6988, or email towngas.cs@towngas.com.
2025-05-29 12:00:00
To combat SMS fraud, all text messages from Towngas will now be sent with the Sender IDs “#Towngas”, “#TowngasFun” or “#TGCTowngas”, helping customers verify the authenticity of our communications.
2024-11-14 17:00:01
Towngas urges customers to stay vigilant when receiving suspicious emails, text messages, or bills. Never open suspicious attachments or click on links, and avoid disclosing personal information such as ID card numbers, bank account details, or credit card numbers to unknown senders to prevent potential losses. For any enquiries, please contact our Customer Service Hotline at 2880 6988 or email us at towngas.cs@towngas.com.
2024-11-14 17:00:00
Neutralising our Footprint

Neutralising our Footprint

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Neutralising our Footprint

Decarbonise our operation and value chain to achieve carbon neutrality and strengthen climate resilience.


Our Climate Change Policy outlines our commitment to managing and minimising our climate change impacts.


Management Approach

2023 Performance Highlights

  • Incorporated ESG Due Diligence and Internal Carbon Pricing in investment decision-making
  • Extended Scope 3 GHG emissions quantification and disclosures to the Group level
  • Launched self-developed Towngas Operation Platform for comprehensive monitoring of methane leakages
  • Reduced carbon intensity from gas production by 28% (2005 baseline), reaching 0.549kg CO2e/unit of town gas
  • Disclosed climate-related information in alignment with the latest IFRS standards

Future Actions and Targets

  • Achieve carbon neutrality by 2050 with two interim carbon reduction targets
  • Replace fossil fuel in phases by introducing and using zero-carbon fuels to reduce the total carbon intensity of using town gas
  • Enhance climate resilience by visiting our project companies on the Chinese mainland