Absolutely, we have the responsibility to ensure our gas pipeline network is maintained to the highest standards. As such, our qualified technicians perform regular inspections for gas pipe and facilities under rigorous survey programmes. Advanced detection equipment can help to trace even very low-levels of gas seepage, enabling problems to be detected and rectified before they can develop into any reportable seepage incidents. The Supervisory Control and Data Acquisition (SCADA) system is an essential tool in the process. It monitors and controls over 4,000 telemetry and data points both in our network and all our strategic pressure-regulating stations. As a whole, these measures help to ensure a 99.99% reliability in our gas supply network.
To protect our network from third party damage, we emphasise close coordination with the parties concerned with regard to any excavation work that may subject our pipelines to possible damage. Contractors are therefore requested to take a few key precautionary measures before they commence work.
If you are a contractor working in the vicinity of our underground pipeline network, can you please make sure you –
If you would like to arrange site meetings with Towngas as and when required by calling:
Distribution Operation DepartmentTo prevent any gas leakages caused by damage to our pipes in the course of underground work carried out by a third party, we carry out regular trench inspections in addition to providing free safety briefings.
If you are interested in arranging a briefing session, please contact:
Distribution Operation DepartmentWe comply fully with all relevant safety regulations at all times. In Hong Kong, these requirements are covered by:
Chapter 51 Gas Safety Ordinance
Cap 51B Gas Safety (Gas Supply) Regulations
If you are a contractor working in the vicinity or our gas pipelines, we would like to ask that you take particular note of the two following points that fall under Regulation 23A.
These safety videos provide a greater understanding and awareness of gas safety. Please click to view:
If there is an emergency, please call 2880 6999 or 999 immediately.
If you would like to arrange a site inspection, meeting or gas pipe identification, please contact:
Distribution Operation DepartmentFor any enquiries on gas pipe information, please contact: