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Important Notice

Towngas has received reports of suspicious emails falsely claiming to be from the company, asking recipients to : “Please update your payment information immediately to avoid service interruption.” Please note these emails were not sent by Towngas and we have reported the matter to the police. Please remain vigilant and do not open any attachments or click on any links in suspicious communications. For enquiries, visit www.towngas.com, call 2880 6988, or email towngas.cs@towngas.com.
2025-05-29 12:00:00
To combat SMS fraud, all text messages from Towngas will now be sent with the Sender IDs “#Towngas”, “#TowngasFun” or “#TGCTowngas”, helping customers verify the authenticity of our communications.
2024-11-14 17:00:01
Towngas urges customers to stay vigilant when receiving suspicious emails, text messages, or bills. Never open suspicious attachments or click on links, and avoid disclosing personal information such as ID card numbers, bank account details, or credit card numbers to unknown senders to prevent potential losses. For any enquiries, please contact our Customer Service Hotline at 2880 6988 or email us at towngas.cs@towngas.com.
2024-11-14 17:00:00
Carbon Neutrality

Carbon Neutrality

We are committed to continuously monitoring and reducing our direct and indirect greenhouse gases (GHG) emissions. Therefore, we have established Carbon Inventory Accounting Procedures based on international standards such as the GHG Protocol and local guidelines. GHG verifications aligned with ISO 14064-1 are regularly conducted, which allow us to identify areas for continual improvement.


We recognise that our operations emit greenhouse gases (GHG) that contribute to climate change. To mitigate their impact, we have reduced our direct and indirect GHG emissions by upgrading our infrastructure and strengthening our control measures. We also use low-carbon, renewable energy sources such as natural gas and landfill gas, employ energy-efficient equipment and improve our production processes. Additionally, we work continuously with our customers to help them reduce their own GHG emissions.

Towngas engages industry and professional bodies, trade associations and NGOs to provide input that formulate public policies to align with the Paris Agreement and promote low-carbon energy systems.

 

 


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