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Important Notice

Towngas has received reports of suspicious emails falsely claiming to be from the company, asking recipients to : “Please update your payment information immediately to avoid service interruption.” Please note these emails were not sent by Towngas and we have reported the matter to the police. Please remain vigilant and do not open any attachments or click on any links in suspicious communications. For enquiries, visit www.towngas.com, call 2880 6988, or email towngas.cs@towngas.com.
2025-05-29 12:00:00
To combat SMS fraud, all text messages from Towngas will now be sent with the Sender IDs “#Towngas”, “#TowngasFun” or “#TGCTowngas”, helping customers verify the authenticity of our communications.
2024-11-14 17:00:01
Towngas urges customers to stay vigilant when receiving suspicious emails, text messages, or bills. Never open suspicious attachments or click on links, and avoid disclosing personal information such as ID card numbers, bank account details, or credit card numbers to unknown senders to prevent potential losses. For any enquiries, please contact our Customer Service Hotline at 2880 6988 or email us at towngas.cs@towngas.com.
2024-11-14 17:00:00
ESG Strategy

ESG Strategy

As we transition from a traditional utility company to an integrated clean energy supplier, Towngas continues to prioritise environmental, social and governance (ESG) issues for contributing to a sustainable future.
In 2022, we formulated the ESG Strategy ENERGY” to guide our efforts in this evolving process. The Strategy comprises of six pillars – E nergising the Ecosystem, N eutralising our Footprint, E ngaging with Society, R etaining our Strengths, G reening the Future, Y oung-at-heart with Resilience, which take into account both the positive and negative impacts on our stakeholders.
By focusing on these pillars, we aim to achieve long-term business sustainability and generate shared value for all stakeholders.

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Energising the Ecosystem
Conserve and utilise resources mindfully with innovative technology and mitigate the impact on biodiversity.

 


Neutralising our Footprint
Decarbonise our operation and value chain to achieve carbon neutrality and strengthen climate resilience.

 


Engaging with Society
Fulfil our responsibilities as a corporate citizen and create shared values for our customers and communities.

 


Revitalising our Strengths
Maintain high standards of corporate governance and business integrity to contribute to our sustainable competitive advantages.

 


Greening the Future
Devote to developing low-carbon energy and leaving the world a better place for future generations.

 


Young-at-heart with Resilience
Create a sustainable talent pipeline and supply chain and safeguard our stakeholders’ health and safety.