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2025-05-29 12:00:00
To combat SMS fraud, all text messages from Towngas will now be sent with the Sender IDs “#Towngas”, “#TowngasFun” or “#TGCTowngas”, helping customers verify the authenticity of our communications.
2024-11-14 17:00:01
Towngas urges customers to stay vigilant when receiving suspicious emails, text messages, or bills. Never open suspicious attachments or click on links, and avoid disclosing personal information such as ID card numbers, bank account details, or credit card numbers to unknown senders to prevent potential losses. For any enquiries, please contact our Customer Service Hotline at 2880 6988 or email us at towngas.cs@towngas.com.
2024-11-14 17:00:00

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21 Sep 2025

Towngas receives Grand Award at Industry Cares Recognition Scheme for people-first approach to community care

(21 September 2025) The Hong Kong and China Gas Company Limited (Towngas) has been awarded the highest honour in the Enterprise Group category – The Grand Award – at the Industry Cares Recognition Scheme 2025, hosted by the Federation of Hong Kong Industries (FHKI), in recognition of its people-centred, diversified initiatives. Towngas also received The Most Devoted Award and The Best CSV Award. The Company is deeply encouraged by these three accolades recognising its corporate social responsibility efforts.

Speaking at the Industry Cares presentation ceremony, Mr Don Cheng Hill-kwong, Chief Operating Officer – Hong Kong Business of Towngas, said that having served Hong Kong for 163 years, Towngas has always walked alongside the community whilst integrating technological innovation into community care. “On one hand, the Company promotes ageing in place through our in-house developed gerontechnology hardware, such as the Smart Controller and Smart Meter. On the other, we support the elderly, young people and various community groups through diversified volunteer services.” The Company is honoured to receive industry recognition for promoting sustainable development and creating shared value.

Caring for the community: supporting elderly care and dementia support

This September, in support of World Alzheimer’s Month, Towngas organised Hong Kong’s first-ever Recipes of Remembrance cooking competition. As an extension of the Chef Anchor 3.0 programme, the activity invited individuals with dementia and their carers to participate together, cleverly integrating cognitive training into the cooking process. Through heartwarming cooking and emotional exchanges, the programme helps slow the progression of the condition whilst providing meaningful life experiences for participants.

Since launching the Sending Warmth to Thousands with Smart Technology programme in 2022, Towngas has provided free Smart Controller installations for elderly households, enabling carers to monitor gas appliance status and switch off the gas remotely. This ensures safety whilst allowing elderly residents to continue enjoying flame cooking. This year, Towngas further introduced the Gas Guardian Care Network initiative, which monitors gas usage data through Smart Meters. When abnormal patterns are detected, the system automatically sends mobile alerts to carers, reminding them to check on the elderly in a timely manner.

Nurturing the future: career launch for young people

Towngas actively promotes youth development through its year-long Career in a Nutshell programme, which allows secondary school students to experience simulated career development stages. Under mentor guidance, students gain an in-depth understanding of the energy sector and other professional fields. Participants not only acquire practical skills in project management and communication but also establish a clear direction through exploration, preparing themselves for further education and employment.

Looking ahead, Towngas will continue to build upon its professional knowledge and technology, deepening its corporate social responsibility programmes, injecting positive energy into the community, and contributing to Hong Kong’s sustainable development and social harmony.

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Press photos:

Photo 1:

Towngas receives The Grand Award in the Enterprise Group category at the FHKI Industry Cares Recognition Scheme 2025. Mr Don Cheng Hill-kwong (right), Chief Operating Officer – Hong Kong Business of Towngas, receives the trophy from Mr Ho Kai-ming, Under Secretary for Labour and Welfare.

Photo 2:

Mr Don Cheng Hill-kwong shares Towngas’s work in promoting sustainable development and community care.

Photo 3:

Towngas receives three major awards at the FHKI Industry Cares Recognition Scheme 2025 – The Grand Award, The Most Devoted Award and The Best CSV Award in the Enterprise Group category. Attending the ceremony to receive the honours are Mr Don Cheng Hill-kwong (2nd from right), Chief Operating Officer – Hong Kong Business of Towngas, Ms Catherine Wong Pui-yee (3rd from left), Head of Corporate Affairs and Government Relations of Towngas, Ms Judy Chan Kar-po (1st from right), General Manager – Corporate Affairs (first right), and Towngas colleagues responsible for relevant projects.

Photo 4:

Volunteers and elderly participants enjoy cooking together in the Chef Anchor 3.0 programme, spreading warmth throughout the community.

Photo 5:

Towngas’s Sending Warmth to Thousands with Smart Technology programme provides free Smart Controller installations for elderly households, enabling remote monitoring of gas appliances through a mobile app.

Photo 6:

The Career in a Nutshell programme allows students to explore the workplace and gain experience. Students beam with joy at the graduation ceremony.

 

For media enquiries, please contact:
The Hong Kong and China Gas Company Limited

Ms Kathy Tse
Senior Corporate Affairs Officer
Tel: 2963 3497 / 6698 3357
Email: tse.kathy@towngas.com
Mr Julius Chow
Senior Corporate Affairs Officer
Tel: 2963 3471 / 6969 1360
Email: julius.chow@towngas.com

Media Enquiries

For media enquiries, please contact our Corporate Affairs Department.

Corporate Affairs Department

The Hong Kong and China Gas Company Limited
21/F, 363 Java Road North Point, Hong Kong

WhatsApp: (852) 6702 6449
Email: cad@towngas.com