Media Resources

(13 April 2026) To promote green living and provide customers with a more convenient billing management experience, The Hong Kong and China Gas Company Limited (Towngas) has launched the “Auto Bill, Easy Chill” campaign. From now until 30 June 2026, Towngas customers who newly register for the e-billing service and successfully set up a bank autopay instruction will be eligible for a gas bill rebate of up to HK$100.

Simple application steps:
Step 1: Register for the e-billing service
Apply for a Towngas online account via the website www.towngas.com/eService. Towngas will send a confirmation via SMS or post within five working days.
Step 2: Set up bank autopay
Log in to your Towngas online account, or call the Towngas Customer Service Hotline at 2880 6988 to apply for the bank autopay service over the phone. Customers may also complete an Autopay Direct Debit Authorisation Form and submit it to their bank for processing.

Once the bank approves the autopay setup, the gas bill rebate will be credited in 10 monthly instalments of HK$10 each. The relevant rebate amounts will be clearly stated on the e-bill, allowing customers to easily keep track of their account information.

Towngas is committed to promoting environmental protection and enhancing customer experience. Switching to e-billing reduces paper consumption and supports green living. Bank autopay also eliminates the hassle of missed payments, enabling customers to enjoy a convenient, “Easy Chill” lifestyle.

For details, please refer to the attachment here.

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For media enquiries, please contact:
The Hong Kong and China Gas Company Limited