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Important Notice

To combat SMS fraud, all text messages from Towngas will now be sent with the Sender IDs “#Towngas”, “#TowngasFun” or “#TGCTowngas”, helping customers verify the authenticity of our communications.
2024-11-14 17:00:01
Towngas urges customers to stay vigilant when receiving suspicious emails, text messages, or bills. Never open suspicious attachments or click on links, and avoid disclosing personal information such as ID card numbers, bank account details, or credit card numbers to unknown senders to prevent potential losses. For any enquiries, please contact our Customer Service Hotline at 2880 6988 or email us at towngas.cs@towngas.com.
2024-11-14 17:00:00
Towngas App

Towngas App

 Towngas mobile app provides a comprehensive range of services including instant meter reading, maintenance scheduling
 and online payment as well as the latest promotions for customer’s convenience.
 
eService Centre for carefree account management

The eService Centre enables users to manage their Towngas account anytime, anywhere. In addition to opening a Towngas account and reporting their meter reading, users can make maintenance appointments as well as check their gas usage and payment record from their mobile device. The system automatically displays the latest bill balance. Users can also opt for meter reading and eBilling reminders to make gas account  management easy.

Seamless connection with payment channels

To settle their gas bill, users can log onto the eService Centre to make an app-to-app payment via AlipayHK or PPS (for iOS and Android only), or download a QR code for payment at a convenience store.

Go green and apply for eBilling service

Apply for Towngas’ eBilling service directly from the app to achieve an annual carbon reduction of 316 grams in terms of paper and postage saved.

Customise the service menu for a personalised user experience

In addition to a clean design and clear content categorisation, the app also offers menu customisation to facilitate enhanced access.


Download Towngas App:

iOS
Android
Huawei