Need Help?
Open Virtual Assistant Chatbot

Contact Us

Search

Important Notice

Towngas has received reports of suspicious SMS messages falsely claiming to be from the company regarding gas bill payments. These messages were not issued by Towngas. Please remain vigilant and do not open any attachments or click on any links in suspicious messages.
2025-11-03 12:00:00
To combat SMS fraud, all text messages from Towngas will now be sent with the Sender IDs “#Towngas”, “#TowngasFun” or “#TGCTowngas”, helping customers verify the authenticity of our communications.
2024-11-14 17:00:01
Towngas urges customers to stay vigilant when receiving suspicious emails, text messages, or bills. Never open suspicious attachments or click on links, and avoid disclosing personal information such as ID card numbers, bank account details, or credit card numbers to unknown senders to prevent potential losses. For any enquiries, please contact our Customer Service Hotline at 2880 6988 or email us at towngas.cs@towngas.com.
2024-11-14 17:00:00

Air Quality

Air quality is critical to public health. We are committed to improving air quality through ongoing monitoring and control of air pollutants. Beyond ensuring compliance with all applicable local emissions regulations, we implement a range of measures to further reduce air emissions. Our Environmental Policy outlines our commitment to managing and enhancing air quality.

Our air emissions mainly comprise non-greenhouse gas pollutant
s, including nitrogen oxides (NOx), sulphur oxides (SOx) and respirable suspended particulates (RSP). These air pollutants primarily arise from the combustion of fuels such as natural gas and naphtha, as well as vehicle fuel consumption, and are therefore closely linked to carbon emissions. Our energy conservation and emission reduction measures not only lower carbon emissions but also help reduce air emissions.