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Important Notice

Towngas has received reports of suspicious SMS messages falsely claiming to be from the company regarding gas bill payments. These messages were not issued by Towngas. Please remain vigilant and do not open any attachments or click on any links in suspicious messages.
2025-11-03 12:00:00
To combat SMS fraud, all text messages from Towngas will now be sent with the Sender IDs “#Towngas”, “#TowngasFun” or “#TGCTowngas”, helping customers verify the authenticity of our communications.
2024-11-14 17:00:01
Towngas urges customers to stay vigilant when receiving suspicious emails, text messages, or bills. Never open suspicious attachments or click on links, and avoid disclosing personal information such as ID card numbers, bank account details, or credit card numbers to unknown senders to prevent potential losses. For any enquiries, please contact our Customer Service Hotline at 2880 6988 or email us at towngas.cs@towngas.com.
2024-11-14 17:00:00

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14 Nov 2025

Towngas supports Senior Citizens’ Day, relaunching 10% discount offer

(14 November 2025) In support of Senior Citizens’ Day this Sunday (16 November), Towngas is offering a concession for the elderly from that day until 30 November.

During the promotional period, seniors aged 65 or above can enjoy a 10% discount on regular-priced Towngas appliances and household products at any TGC Towngas Customer Centre across Hong Kong (see attached list for locations) by presenting a valid Senior Citizen Card. A ten-month interest-free instalment plan is also available for gas appliance purchases.

For many years, Towngas has been committed to alleviating the financial burden on the elderly and families in need through various initiatives and concessionary schemes. The Company also offers free maintenance services (applicable only to gas appliances distributed by Towngas or its subsidiaries), priority booking for maintenance for seniors, and a complimentary annual safety inspection for gas appliances and tubing.

In recent years, Towngas has been dedicated to enhancing home safety for the elderly through gerontechnology. It previously launched a pilot community gerontechnology project in Sham Shui Po, installing smart controllers for 300 elderly households. Looking ahead, the Company will further promote its gerontechnology products to benefit an even greater number of seniors.

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Attachment - List of TGC Towngas Customer Centres:

Branch

Address

North Point

G/F, 363 Java Road

Aberdeen

Shop 2, G/F, Site 3, Aberdeen Centre

Kornhill

Shop S23, 2/F, Kornhill Plaza, 1 Kornhill Road

Causeway Bay

Shop 1, G/F, Chinachem Leighton Plaza, 29 Leighton Road

Chai Wan

Shop No. 336, Level 3, New Jade Shopping Arcade, 233 Chai Wan Road, Chai Wan, Hong Kong

Kowloon Bay

Shop 516, Level 5, Telford Plaza II

Lam Tin

Shop 214B, 2/F, Kai Tin Shopping Centre

Lok Fu

Shop 2129, 2/F, Lok Fu Place (Zone A)

Mong Kok

Shop A, G/F, OfficePlus@Prince Edward, 794-802 Nathan Road

Ma On Shan

Shop 2605-10, Level 2, MOSTown

Kwai Fong

Shop 569, Level 5, Metroplaza, 223 Hing Fong Road

Sha Tin

Shop 28C-D, Level 3, Shatin Centre

Tai Po

Shop 091, Level 1, Uptown Plaza

Tin Shui Wai

Shop LG23-LG24, LG1/F, Tin Yiu Plaza, Tin Yiu Estate

Tseung Kwan O

Shop 1166, Level 1, MCP CENTRAL

Tsing Yi

Shop 304, Level 3, Maritime Square

Tsuen Wan

Shop F10, Luk Yeung Galleria

Tuen Mun

Shop 2, Level 2, South Wing, Trend Plaza

Yuen Long

Shop 2, 1/F, KOLOUR•Yuen Long, 1 Kau Yuk Road

 

 

 

 

 

 

 

 

 

 

 

 

 

 

For media enquiries, please contact:
The Hong Kong and China Gas Company Limited

Mr Julius Chow
Senior Corporate Affairs Officer
Tel: 2963 3471 / 6969 1360
Email: julius.chow@towngas.com

Media Enquiries

For media enquiries, please contact our Corporate Affairs Department.

Corporate Affairs Department

The Hong Kong and China Gas Company Limited
21/F, 363 Java Road North Point, Hong Kong

WhatsApp: (852) 6702 6449
Email: cad@towngas.com