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Important Notice

Towngas has received reports of suspicious SMS messages falsely claiming to be from the company regarding gas bill payments. These messages were not issued by Towngas. Please remain vigilant and do not open any attachments or click on any links in suspicious messages.
2025-11-03 12:00:00
To combat SMS fraud, all text messages from Towngas will now be sent with the Sender IDs “#Towngas”, “#TowngasFun” or “#TGCTowngas”, helping customers verify the authenticity of our communications.
2024-11-14 17:00:01
Towngas urges customers to stay vigilant when receiving suspicious emails, text messages, or bills. Never open suspicious attachments or click on links, and avoid disclosing personal information such as ID card numbers, bank account details, or credit card numbers to unknown senders to prevent potential losses. For any enquiries, please contact our Customer Service Hotline at 2880 6988 or email us at towngas.cs@towngas.com.
2024-11-14 17:00:00

Media Resources

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23 Sep 2026

Take part in the Towngas Smart Living Rewards lucky draw, register for Towngas eBilling service for a chance to win fabulous prizes

(23 September 2026) To encourage customers to adopt the more environmentally friendly eBilling service, The Hong Kong and China Gas Company Limited (Towngas) has launched the Towngas Smart Living Rewards lucky draw. From 1 September to 30 November 2026, residential customers who use the Towngas eBilling service will enter the lucky draw automatically. By completing additional self-meter reading and Pay Easy missions, customers can earn extra lucky draw entries for a chance to win an Australia travel voucher worth up to HK$60,000 or other fabulous prizes.

How to enter: For Towngas residential customers, each Towngas account can obtain lucky draw entries by completing the following missions:

Missions

Entries in lucky draw

Basic mission

Using Towngas eBilling service

1

Extra missions:

After using the Towngas eBilling service, customers can earn additional lucky draw entries by completing the following tasks:

1)

Monthly self-meter reading:

Report gas meter reading for a month

1 per month (3 at max in the Event’s duration)

2)

Pay Easy: Pay gas bill by Bank Autopay or scanning a Faster Payment System (FPS) QR code in the Towngas eBill email

3

Maximum entries available

7

During the promotion period, each eligible account may obtain a maximum of seven lucky draw entries in total.

The prizes for the Towngas Smart Living Rewards lucky draw are as follows:

Prizes

Value (HK$)

No. of Winners

First prize

Australia travel voucher

60,000

1

Second prize

Smartphone (S26 Ultra)

11,798

2

Third prize

TGC MEGA-i2 IoT gas hob

7,980

2

Fourth prize

Glamping voucher

4,000

4

Fifth prize

Action camera (Pocket 4) Standard Combo

3,489

5

Sixth prize

Supermarket voucher

500

30

Towngas Fun reward

Towngas Fun voucher

200

60

The lucky draw will be held on 8 December 2026, with results to be announced on 16 December 2026 via Towngas website (www.towngas.com), The Standard, and Sing Tao Daily. 
 
For more details about the lucky draw and the terms and conditions, please visit the Towngas App or the Towngas website. For enquiries, please email webmaster@towngas.com.

Terms and conditions apply. Trade Promotion Competition Licence No.: 61824-6

- END -

Press photo:
Photo 1:

Towngas has launched the Towngas Smart Living Rewards lucky draw to encourage customers to use the eBilling service. Participating customers stand a chance to win an Australia travel voucher worth HK$60,000 or other fabulous prizes.


For media enquiries, please contact: 
The Hong Kong and China Gas Company Limited 

Mr Julius Chow 
Senior Corporate Affairs Officer 
Tel: 2963 3471 / 6969 1360 
Email: julius.chow@towngas.com 

Media Enquiries

For media enquiries, please contact our Corporate Affairs Department.

Corporate Affairs Department

The Hong Kong and China Gas Company Limited
21/F, 363 Java Road North Point, Hong Kong

WhatsApp: (852) 6702 6449
Email: cad@towngas.com