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Important Notice

Towngas recently received customer enquiries on suspicious gas bill. The alleged claim and embedded links have been found to be fraudulent. The matter has since been reported to the police. Please stay alert and do not click on any attachment or link contained in any email or message that appears suspicious. For enquiries, please call 2880 6988 or email
2023-11-28 13:00:00

Search Results

10 Search Result(s) Found
  • Clarification of Gas Bill Charges

    Towngas will revise its tariff from 1 August 2015. Rumour is circulating via the internet and WhatsApp about the charges of gas bills. We would like to clarify as below. • Gas bills issued from 1 August onwards will be charged on pro-rata basis for gas consumption bef...

  • Bank Counter Payment (BEA)

    You can settle by cash or cheque by bringing your gas bill to a counter at any branch of The Bank of East Asia, Limited. Please click here to locate a branch near you.

  • Bill Payment

    Please refer to Household Bill Payment methods.

  • Billing Service

    Every two months, all Towngas customers receive a gas bill providing clear details of their monthly gas charges, as well as payment and other relevant information. Helping to save paper and conserve resources, we also offer eBilling services. If you sign up for this service,...

  • Business

  • Convenience Stores

    You can settle payment in cash at any 7-Eleven, Circle K, VanGO stores, U Select, CRVanguard Superstore or CRVanguard Shop with the gas bills or payment stubs printed with barcode. The maximum cash payment per transaction is HK$5,000. Please keep issued receipt after payment...

  • Bill Payment

    We offer different payment methods that meet your needs

  • Open/Close Account

    Please call our Customer Service Hotline 2880 6988, Commercial and Industrial Enquiry Hotline 2963 3300 or visit any of our customer centres during office hours to inform us if you wish to open or close account.   To Open Account Our staff will discuss your needs with ...

  • Join Now! eBilling and Bank Autopay Rewards

    Starting from 1 February to 31 July 2017, Towngas customers who newly register eBilling Service and successfully apply for bank autopay for gas bill payment will be rewarded for a one-off HK$50 gas charge rebate. In addition, customers who use Towngas eBilling service and mad...

  • Credit Card Autopay

    Towngas Card You can use Towngas Card to settle gas bills through autopay. Please call our Customer Service Hotline at 2880 6988, and our Customer Service Officer will arrange the credit card autopay application. Towngas Card application form is available at any branch ...