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Important Notice

Towngas recently received customer enquiries on suspicious gas bill. The alleged claim and embedded links have been found to be fraudulent. The matter has since been reported to the police. Please stay alert and do not click on any attachment or link contained in any email or message that appears suspicious. For enquiries, please call 2880 6988 or email towngas.cs@towngas.com
2023-11-28 13:00:00

Media Resources


15 Jul 2015

Clarification of Gas Bill Charges

Towngas will revise its tariff from 1 August 2015. Rumour is circulating via the internet and WhatsApp about the charges of gas bills. We would like to clarify as below.

Gas bills issued from 1 August onwards will be charged on pro-rata basis for gas consumption before 1 August. Gas account holders who have opted for self-reading only need to provide meter readings on the usual date.

In the event of missed meter readings in July, tariff will be charged proportionally based on the last available meter readings. In other words, gas consumption in July will only be calculated in old rates.

Media Enquiries

For media enquiries, please contact our Corporate Affairs Department.

Corporate Affairs Department

The Hong Kong and China Gas Company Limited
21/F, 363 Java Road North Point, Hong Kong

WhatsApp: (852) 6702 6449
Email: cad@towngas.com