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Important Notice

To combat SMS fraud, all text messages from Towngas will now be sent with the Sender IDs “#Towngas”, “#TowngasFun” or “#TGCTowngas”, helping customers verify the authenticity of our communications.
2024-11-14 17:00:01
Towngas urges customers to stay vigilant when receiving suspicious emails, text messages, or bills. Never open suspicious attachments or click on links, and avoid disclosing personal information such as ID card numbers, bank account details, or credit card numbers to unknown senders to prevent potential losses. For any enquiries, please contact our Customer Service Hotline at 2880 6988 or email us at towngas.cs@towngas.com.
2024-11-14 17:00:00

Search Results






10 Search Result(s) Found
  • Open/Close Account

    Please call our Customer Service Hotline 2880 6988, Commercial and Industrial Enquiry Hotline 2963 3300 or visit any of our customer centres during office hours to inform us if you wish to open or close account.   To Open Account Our staff will discuss your needs with ...

  • Open / Close Account

    Open Account Opening a town gas account is simple and hassle-free. Submit your identity document and a copy of signed rental agreement or provincial sale and purchase agreement of your premises via the eService Centre or visit our Customer Center to make an appointme...

  • Clarification of Gas Bill Charges

    Towngas will revise its tariff from 1 August 2015. Rumour is circulating via the internet and WhatsApp about the charges of gas bills. We would like to clarify as below. • Gas bills issued from 1 August onwards will be charged on pro-rata basis for gas consumption bef...

  • May 2017 result announcement of eBilling and Bank Autopay Rewards

    May 2017 Result Announcement of eBilling and Bank Autopay Rewards 【eBilling and Bank Autopay Rewards】 Monthly eBilling & Bank Autopay Lucky Draw Reward : HK$1,000 gas charge rebate May 2017 Result Announcement Gas account number : 0013-0669-xx 0015-1815-xx 1140...

  • June 2017 result announcement of eBilling and Bank Autopay Rewards

    June 2017 Result Announcement of eBilling and Bank Autopay Rewards 【eBilling and Bank Autopay Rewards】 Monthly eBilling & Bank Autopay Lucky Draw Reward : HK$1,000 gas charge rebate June 2017 Result Announcement Gas account number : 1390-1506-xx 4452-8161-xx ...

  • July 2017 result announcement of eBilling and Bank Autopay Rewards

    July 2017 Result Announcement of eBilling and Bank Autopay Rewards 【eBilling and Bank Autopay Rewards】 Monthly eBilling & Bank Autopay Lucky Draw Reward : HK$1,000 gas charge rebate July 2017 Result Announcement Gas account number : 4720-0159-xx 7102-7542-xx ...

  • Cheque Payment

    Cheque Deposit Machine You can pay your gas bill by cheque through “Cheque Deposit Machine” at The Bank of China (Hong Kong) Limited (BOC). Please make your crossed cheque payable to “ The Hong Kong and China Gas Company Limited ” and key in your Towngas account number. Yo...

  • February 2017 result announcement of eBilling and Bank Autopay Rewards

    eBilling and Bank Autopay Rewards Monthly eBilling & Bank Autopay Lucky Draw Reward : HK$1,000 gas charge rebate February 2017 Result Announcement Gas account number : 1020-6580-xx 3820-2000-xx 4910-2750-xx 0003-3729-xx 3840-3302-xx Trade Promotion Co...

  • March 2017 result announcement of eBilling and Bank Autopay Rewards

    【eBilling and Bank Autopay Rewards】 Monthly eBilling & Bank Autopay Lucky Draw Reward : HK$1,000 gas charge rebate March 2017 Result Announcement Gas account number : 1530-1344-xx 3230-5283-xx 4842-8137-xx 7096-5800-xx 7123-7007-xx Trade Promotion Competi...

  • April 2017 result announcement of eBilling and Bank Autopay Rewards

    【eBilling and Bank Autopay Rewards】 Monthly eBilling & Bank Autopay Lucky Draw Reward : HK$1,000 gas charge rebate April 2017 Result Announcement Gas account number : 4920-6457-xx 7094-0116-xx 7168-3084-xx 7192-7291-xx 7207-1677-xx Trade Promotion Competi...