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Important Notice

To combat SMS fraud, all text messages from Towngas will now be sent with the Sender IDs “#Towngas”, “#TowngasFun” or “#TGCTowngas”, helping customers verify the authenticity of our communications.
2024-11-14 17:00:01
Towngas urges customers to stay vigilant when receiving suspicious emails, text messages, or bills. Never open suspicious attachments or click on links, and avoid disclosing personal information such as ID card numbers, bank account details, or credit card numbers to unknown senders to prevent potential losses. For any enquiries, please contact our Customer Service Hotline at 2880 6988 or email us at towngas.cs@towngas.com.
2024-11-14 17:00:00

Media Resources

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04 Jan 2010

Towngas Launched New Website Interface


At Towngas, we launched our new website interface (www.towngas.com) in December 2009, with a bold new look using blue and green as the key colour scheme. These colours emphasise our continuing focus on, and wholehearted embracement of, the low carbon lifestyle. Making it easier to look for information, the website is also classified into "Corporate Information" and "Customer Information" sections.

We have modified the overall design and simplified the site structure of our eService Centre, to enhance the functionality of our one-stop eService facilities. Once you as a customer register for our eServices, you gain a full range of online advantages including managing multiple gas accounts and account settings, keeping track of your gas consumption and payment history, settling payments online, reporting meter readings, in addition to also being able to make maintenance and installation appointments online.

The addition of "Quick Links" and "Towngas Related Website" menus on each web page enables easy customer access to our "eService Centre", "Media Centre", "Appliance Gallery", "Cooking Centre" and the websites of our subsidiaries. These services are available with a simple click, when it suits your convenience, at your own time and pace.

Our informative website also provides news of promotion offers, stock information, as well as our credit ratings to allow all our customers to stay posted on our latest Towngas developments.

Media Enquiries

For media enquiries, please contact our Corporate Affairs Department.

Corporate Affairs Department

The Hong Kong and China Gas Company Limited
21/F, 363 Java Road North Point, Hong Kong

WhatsApp: (852) 6702 6449
Email: cad@towngas.com