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Important Notice

Towngas recently received customer enquiries on suspicious gas bill. The alleged claim and embedded links have been found to be fraudulent. The matter has since been reported to the police. Please stay alert and do not click on any attachment or link contained in any email or message that appears suspicious. For enquiries, please call 2880 6988 or email towngas.cs@towngas.com
2023-11-28 13:00:00

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12 Apr 2013

New Customer Service

For appliances’ maintenance service, customers can click here to make appointment online through our eService Centre. 
 
Also, Towngas has now set up a SMS hotline. You can send your enquiry on appliances’ maintenance and installation services with your name and account number (if available) through text message to our SMS hotline 6496 5898. We will follow up with you as soon as possible. Thank you.

Media Enquiries

For media enquiries, please contact our Corporate Affairs Department.

Corporate Affairs Department

The Hong Kong and China Gas Company Limited
21/F, 363 Java Road North Point, Hong Kong

WhatsApp: (852) 6702 6449
Email: cad@towngas.com