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Customer Centres
View all the Customer Centres locations
24-Hour Customer Hotlines
Emergency Hotline
2880 6999
Customer Service Hotline
2880 6988
For customers to enquire on matters relating to installation, maintenance, billing and other Towngas services.
Meter-Reading Reporting Hotline
2880 5522
Household Product Sales Enquiry Hotline
Enquiry Hotline
2232 1000
Commercial and Industrial Services
Enquiry Hotline
2963 3300
Fax
2516 7722
Towngas Cooking Centre
Address
Shop 9A, Lee Theatre Plaza, 99 Percival Street,
Causeway Bay, Hong Kong
Tel
2576 1535
Fax
2894 8058
Towngas Avenue
Address
Shop No.1, Promenade Level, Tower 1, China Hong Kong City, Tsim Sha Tsui
Table Reservation
2367 2713
Email
towngas.avenue@towngas.com
Associated Companies Contacts
ECO Environmental Investments Company Limited
Enquiry Hotline
2232 1668
U-Tech Engineering Company Limited
Enquiry Hotline
2765 5666
Fax
2392 7422
Email
contact@u-tech.com.hk
Towngas Telecom
Email
sales@towngastelecom.com
Email Address
webmaster@towngas.com
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Facebook:
@煤氣公司Towngas
@Towngas Appliance
Instagram:
@towngashk
WeChat:
@香港中華煤氣有限公司Towngas
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Important Notice
As a precautionary measure against the new coronavirus, we have temporarily suspended our on-site meter reading service. Please report your meter reading for more accurate billing. We apologise for any inconvenience caused, and thank you for your understanding.
2021-03-01 08:28:18
Important Notice
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eService
Household
Business
Sustainability
Customer Service
Total Solution & Service Pledge
Open / Close Account
Report Meter Reading
Billing Service
Bill Payment
Tariff
Maintenance Service
Regular Safety Inspection
Customer Focus Team
Customer Centres
Towngas Appliances
Mia Cucina - Total Kitchen Solution
Towngas Cooking Centre
Useful Tips
Insurance Service
Towngas Card
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Commerce and Industry
Professional Services
Product and Application
Residential Projects
Professional Services
Product and Application
Automatic Meter Reading System
Contact Us
Commerce & Industry
Our Approach
Management System
UN Sustainable Development Goals
Commitments and Policies
Business Integrity
Green Businesses
Green Financing
Stakeholder Engagement
Accreditation and Certification
Environment
Climate Change and Carbon Management
Clean Production
Landfill Gas
Green Building
Waste Management
Biodiversity
Green Products
Green Partnership
Health and Safety
Public Safety
Customer Safety
Network Safety
Occupational Health and Safety
People and Communities
Caring Culture and Inclusive Workplace
Youth Development
Social Projects
District Council Focus Team
Towngas Concession Schemes
Towngas Volunteer Teams
ESG Report
2019
What's New
12 Apr 2021
"Ask Tinny" Prize Quiz - Results Announcement
15 Mar 2021
Towngas x PPS App-to-app “Pay with Ease, Earn with Joy” Promotion
22 Feb 2021
"Ask Tinny" Prize Quiz
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Flame at Towngas Avenue
Versatile Event Venue with Flame Cuisine
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Online Redemption Platform for Members
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