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Important Notice

To combat SMS fraud, all text messages from Towngas will now be sent with the Sender IDs “#Towngas”, “#TowngasFun” or “#TGCTowngas”, helping customers verify the authenticity of our communications.
2024-11-14 17:00:01
Towngas urges customers to stay vigilant when receiving suspicious emails, text messages, or bills. Never open suspicious attachments or click on links, and avoid disclosing personal information such as ID card numbers, bank account details, or credit card numbers to unknown senders to prevent potential losses. For any enquiries, please contact our Customer Service Hotline at 2880 6988 or email us at towngas.cs@towngas.com.
2024-11-14 17:00:00
Management System

Management System

ESG Committee

Our approach to managing environmental, social and governance (ESG) is built upon a strong foundation of corporate governance.
A ESG Committee headed by the Managing Director appointed by the Board, has been set up to oversee the Company’s strategies, policies and practices on ESG matters.
 
The work of this committee includes:

  • Identifying and reviewing ESG issues, risks and opportunities
  • Tracking ESG performance and recommending strategies to improve it
  • Reviewing and evaluating the annual ESG Report and recommending its endorsement by the Board / Executive Committee
  • Providing updates to the Board / Executive Committee on the latest relevant ESG matters
 
Areas covered by the ESG Committee include health and safety, environmental protection, operating procedures, relationships with employees, customers and suppliers, and community engagement, etc.

 

Health, Safety and Environment (HSE) Management

Our HSE performance and initiatives are coordinated, monitored and controlled by our Corporate Sustainability Department with the support of the Corporate Safety and Quality Management Steering Committee and the Environmental Working Committee. Relevant HSE information is communicated to employees, dealers and contractors through Green Ambassadors, Safety Wardens, Security Coordinators and various training programmes.
 


We also provide HSE support to our JVs on the mainland through the Corporate Sustainability Department in both Hong Kong and China Gas Investment Limited (HCIL) and Towngas China Company Limited (TCCL) and the individual companies. In each JV, the Safety and Risk Department reports directly to the General Manager, ensuring that safety and risk management are given the highest priority. Our policy is to apply this organisational structure to all JVs.