Commitments and Policies

Towngas is committed to protecting the environment and maintaining our relationships with stakeholders, while delivering a reliable supply of energy and providing excellent customer services, for a sustainable development.
 
We have a comprehensive set of policies which outlines our Environmental, Social and Governance (ESG) commitments.
 
Click here to read our ESG Policy, together with the following appendices.
 

Environmental
APPENDIX 1:	Climate Change Policy
APPENDIX 2:	Environmental Policy
Social
APPENDIX 3:	Anti-Discrimination Policy
APPENDIX 4:	Code of Conduct
APPENDIX 5:	Code of Practice for Suppliers
APPENDIX 6:	Customers Services Code of Conduct Policy
APPENDIX 7:	Employee Policy
APPENDIX 8:	Health and Safety Policy
APPENDIX 9:	Human Rights Policy
APPENDIX 10:	Social Investment Policy
APPENDIX 11:	Sustainable Purchasing Policy
Governance
APPENDIX 12:	Anti-Fraud Policy
APPENDIX 13:	Board Diversity Policy
APPENDIX 14:	Dividend Policy
APPENDIX 15:	Information Security Policy
APPENDIX 16:	Nomination Policy
APPENDIX 17:	Personal Data Privacy Policy
APPENDIX 18:	Policy and Procedures on Disclosure of Inside Information
APPENDIX 19:	Policy on Shareholders’ Communication
APPENDIX 20:	Risk Management Framework
APPENDIX 21:	Security Policy
APPENDIX 22:	Stakeholder Engagement Policy
APPENDIX 23:	Whistleblowing Policy