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New Tsing Yi Customer Centre (Cheung Fat Shopping Centre): Operation Started on 5 August

With effect from 5 August 2008, Towngas Customer Centre located at Maritime Square has been moved to Shop 122, G/F, Cheung Fat Shopping Centre, Tsing Yi . A temporary booth will be set at G/F, Cheung Fat Shopping Centre (near the information counter) from 25 July to 4 Aug...

Relocation of Kowloon Bay Customer Centre

In order to tie in MTR's restructured property management of Telford Plaza, our Kowloon Bay Customer Centre at Shop 528 & 530, Level 5, Telford Plaza II has been moved to Shop 519, Level 5, Telford Plaza II , effective 7 January 2010. Business Hours: Mondays to Saturdays -...

New Lok Fu Customer Centre is Now Open

With effect from June 13 (Saturday), our Lok Fu Customer Centre (Shop T063N, 3/F) at Lok Fu Plaza will be relocated to Shop 2120A & 2121A, 2/F Lok Fu Plaza. The business hours remain unchanged: Mondays to Saturdays: 10:00am-8:00pm Sundays & Public Holidays (Excep...

Became the first public utility in Hong Kong to introduce a Virtual Customer Centre.

Became the first public utility in Hong Kong to introduce a Virtual Customer Centre.

Opening of Brand New Tsim Sha Tsui Customer Centre

In order to provide convenient shopping experience to our customers, a new customer center at Shop 3, G/F Park Hotel, 61-65 Chatham Road South, Tsim Sha Tsui will be open starting from 22 December. Business hours: Mondays to Saturdays - from 10:00am to 8:00pm Sundays and...

With effect from 1 July 2008, the business hours of Customer Centre & TGA will be changed

With effect from 1 July 2008, the business hours of Customer Centre & TGA will be changed as follows: Customer Centre Monday to Saturday: 10:00am-8:00pm Sunday & Public Holidays: 11:00am - 8:00pm (Except Lunar New Year Holidays) Towngas Avenue Monday to Saturd...

Notice on System Update of Towngas Cooking Centre

To provide better service for you, system update will be carried out on the course enrolment system of Towngas Cooking Centre during 8am-8pm on 25/4/2014.    All the service of our website, the course enrolment and membership upgrade service in Towngas Cooking Centre, Tow...

New Customer Service

For appliances’ maintenance service, customers can  click here  to make appointment online through our eService Centre.    Also, Towngas has now set up a SMS hotline. You can send your enquiry on appliances’ maintenance and installation services with your name and accou...

Towngas North Point Showroom under Renovation

Our Towngas North Point Showroom will be closed for renovation from February to July 2011. During this period, you can visit our Customer Centre in Taikooshing. Map of Taikooshing Customer Centre: http://www.towngasappliance.com/ENG/Pages/ContactUs/Contactus_HK_TKS.aspx W...

Customer Services