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04 Aug 2021

"Ask Tinny" Prize Quiz

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From today to 31 August 2021, customers who provide correct answers to the “‘Ask Tinny’ Prize Quiz” through Virtual Assistant Tinny will be rewarded with fabulous prizes. The quiz lasts for four weeks, with one round every two weeks and one question in each round. The first 15 customers to provide the correct answer in each round will be rewarded with a $100 Towngas Fun Discount Code^. All customers who participated in the prize quiz will be rewarded with 1,000 Towngas Fun points.
 
Simply visit www.towngas.com and click on Virtual Assistant, or directly visit https://chatbot.towngas.com/en to chat with our Virtual Assistant, Tinny. If you have any Towngas service enquiries, Tinny can also provide immediate assistance.

Details:
Round 1: 4 August 2021 to 17 August 2021
Round 2: 18 August 2021 to 31 August 2021
 
^ No minimum spending required for the discount code
 
Steps:
  1. 1. Visit https://chatbot.towngas.com/en to access Towngas Virtual Assistant Tinny.
  2. 2. Enter promotion code “tgtips”.
  3. 3. Click on the link in Tinny’s dialogue box, read the information and answer the question.
  4. 4. Fill in your personal information. 
   
Results:
Results will be announced on 17 September 2021 on Towngas’ website. Participants must register for a “Towngas Fun” member account before 10 September 2021 to be eligible for the “Towngas Fun” discount code. Winners of the discount code will be notified by SMS in September 2021. Prizes for points winners will be deposited in September 2021 into the “Towngas Fun” member account registered with the mobile phone number provided by the participant. 
 
 
 
Terms and Conditions: 
1. The promotion period of “‘Ask Tinny’ Prize Quiz” (“the Event”) is 4 August 2021 to 31 August 2021, both dates inclusive (“Promotion Period”). Date and time of registration will be recorded based on Towngas’ (“the Organiser’s”) server. The quiz lasts for four weeks, with one round every two weeks and one question in each round. Each Phone Number will be credited a maximum of once in each round.
2. Participants must register for a “Towngas Fun” member account before 10 September 2021. For the winners of the points, the points will be deposited in September 2021 into the “Towngas Fun” member account registered with the mobile phone number provided by participants. The winners of the discount code will be notified by SMS in September 2021. Each “Towngas Fun” member account is entitled to one unit of reward in each round only.
3. Participants must be Hong Kong permanent residents aged 18 or above. Towngas reserves the right to request winners to present corresponding identification document(s) for verification at the time of winner confirmation. Winners who fail to present any corresponding identification document(s) will be disqualified.
4. Participants are responsible for reading these Terms and Conditions carefully before entering into this Event. Participants shall be assumed to acknowledge and agree with the Terms and Conditions once they participate in this Event. Towngas reserves the right to disqualify any participant who is not eligible to take part in this Event without prior notice. 
5. The results will be announced on Towngas’ website on 17 September 2021.
6. Participants are obliged to ensure that all personal details provided by them are correct and legible. If the personal details provided are incorrect, Towngas reserves the right to grant the prize to another winner.
7. Towngas reserves the right to sue and request for compensation from any participant misusing or abusing the promotion in a way that affects the operation of or harms the organiser and related third parties in any aspect.
8. Winners of the “Towngas Fun” discount code can enter it on the "shopping cart" page to enjoy a $100 discount for the whole cart. (“Towngas Cooking Centre” and “Towngas Avenue” products are excluded)
9. No minimum spending is required for the discount code, which must be used on or before 31 December 2021.
10. If the awarded product is out of stock during the promotional period, Towngas will replace the prize with similar products from the same category without further notice.
11. Prizes are non-exchangeable, non-returnable and non-refundable under any circumstance.
12. The discount code cannot be reused even in the event that the order is refunded for any reason.
13. Towngas is not liable for any loss or damage whatsoever suffered (including but not limited to indirect or consequential loss) or for personal injury suffered or sustained as a result of using the prize, except for liability which cannot be excluded by law.
14. Towngas reserves the right to change these Terms and Conditions at any time without prior notice.
15. Towngas staff and their family members are not allowed to participate in this contest, on the basis of fairness.
16. In the case of any disputes, Towngas reserves the right to the final decision.
17. In the event that there is any inconsistency between the English and Chinese versions of these Terms and Conditions, the Chinese version shall prevail.
   
   
 
The related services to be provided by our Company are subject to our "Disclaimer, Terms and Conditions" and "Privacy Policy Statement".
Disclaimer, Terms and Conditions: http://www.towngas.com/en/Info/Disclaimer
Privacy Policy Statement: http://www.towngas.com/en/Info/Privacy
 

Media Enquiries

For media enquiries, please contact our Corporate Affairs & Investor Relations Department.

Corporate Affairs & Investor Relations Department

The Hong Kong and China Gas Company Limited
15/F, 363 Java Road North Point, Hong Kong

Phone: (852) 2963 3493
Fax: (852) 2516 7368
Email: cad@towngas.com