To promote quality living in the communities that we serve, we make every effort to offer our customers total lifestyle solutions. We therefore place a strong focus on research and development with our product development teams not only keeping a close eye on markets needs but also on the latest advancements in technology. At the same time, quality tests at our professional laboratories ensure the functionality and durability of new and existing products.
We have turned these new applications and improved product performance into a range of quality appliances under our own TGC, SIMPA and Mia Cucina brands in Hong Kong and Bauhinia brand on the mainland. These appliances not only offer a wide range of appliances to suit different customer needs, they also provide quality alternatives that help to save energy and improve the quality of life. Similarly a range of innovative, highly functional, energy-saving and cost effective commercial and industrial applications help our business customers to enhance their competitive edge and better manage their business.
These total solutions include comprehensive customer services that serve our customers around the clock. In addition to a 24-hour service hotline and same day services for installation and maintenance, our customer service centres offer a friendly face and one-stop services as well as showcasing our total gas lifestyle concept. Our Towngas Cooking Centre promotes the benefits of flame cooking, serving as a platform for cookery lovers, while Towngas Avenue, which provides a blend of gourmet dining hand-in-hand with comprehensive customer services, has received widespread praise from customers.