Founded in 1862, The Hong Kong and China Gas Company Limited (Towngas) is Hong Kong’s first public utility. Today, we deliver safe, reliable, and clean energy to homes and businesses across Hong Kong and the Chinese mainland. Our diversified business portfolio spans city gas, renewable energy, water and environmental services, telecommunications, building services engineering, as well as other emerging sectors. We are also actively advancing clean energy solutions across sea, land, and air—including hydrogen energy, green methanol for marine transport, and sustainable aviation fuels—as part of our commitment to achieving carbon neutrality.
Towngas has received reports of suspicious emails falsely claiming to be from the company, asking recipients to : “Please update your payment information immediately to avoid service interruption.” Please note these emails were not sent by Towngas and we have reported the matter to the police. Please remain vigilant and do not open any attachments or click on any links in suspicious communications. For enquiries, visit www.towngas.com, call 2880 6988, or email towngas.cs@towngas.com.
2025-05-29 12:00:00
To combat SMS fraud, all text messages from Towngas will now be sent with the Sender IDs “#Towngas”, “#TowngasFun” or “#TGCTowngas”, helping customers verify the authenticity of our communications.
2024-11-14 17:00:01
Towngas urges customers to stay vigilant when receiving suspicious emails, text messages, or bills. Never open suspicious attachments or click on links, and avoid disclosing personal information such as ID card numbers, bank account details, or credit card numbers to unknown senders to prevent potential losses. For any enquiries, please contact our Customer Service Hotline at 2880 6988 or email us at towngas.cs@towngas.com.
