Contact Us

Search

Important Notice

As a precautionary measure against the new coronavirus, we have temporarily suspended our on-site meter reading and Regular Safety Inspection services. Please kindly report your meter reading for more accurate billing. If you would like to book a maintenance appointment, please visit our eService Centre or call our Customer Service Hotline 2880 6988. We apologise for any inconvenience caused, and thank you for your understanding.
Public Safety

Public Safety

The safety of the public is enshrined in our mission to provide "safe and reliable gas supply" to the communities that we serve. Our supply continuity rate reaches over 99.99%, one of the best in the world. To ensure public safety, a 24-hour Grid Control Centre continuously monitors our gas network, our emergency service teams stand-by around-the-clock, and we carry out regular surveys and inspections with advanced equipment.

The safety of the public is enshrined in our mission to provide "safe and reliable gas supply" to the communities that we serve. Our supply continuity rate reaches over 99.99%, one of the best in the world. To ensure public safety, a 24-hour Grid Control Centre continuously monitors our gas network, our emergency service teams stand-by around-the-clock, and we carry out regular surveys and inspections with advanced equipment.