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Important Notice

To combat SMS fraud, all text messages from Towngas will now be sent with the Sender IDs “#Towngas”, “#TowngasFun” or “#TGCTowngas”, helping customers verify the authenticity of our communications.
2024-11-14 17:00:01
Towngas urges customers to stay vigilant when receiving suspicious emails, text messages, or bills. Never open suspicious attachments or click on links, and avoid disclosing personal information such as ID card numbers, bank account details, or credit card numbers to unknown senders to prevent potential losses. For any enquiries, please contact our Customer Service Hotline at 2880 6988 or email us at towngas.cs@towngas.com.
2024-11-14 17:00:00

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10 Search Result(s) Found
  • 1. Champion of Highest Service Hour Award 2014 (Private Organizations – Best Customers Participatio

    1. Champion of Highest Service Hour Award 2014 (Private Organizations – Best Customers Participation) 2. Merit of Highest Service Hour Award 2014 (Private Organizations – Category 1) 3. 2015 Service & Courtesy Award Social Welfare Department

  • Safety Videos

    These safety videos provide a greater understanding and awareness of gas safety. Please click to view: Consequences of Gas Pipe Damage Introduction to our Underground Gas Facilities How to Read Gas Facility Drawings Procedures Prior to Work Commencement Sa...

  • Major Contacts

    If there is an emergency, please call 2880 6999 or 999 immediately. If you would like to arrange a site inspection, meeting or gas pipe identification, please contact: Distribution Operation Department Tel: 2963 1811 Fax: 2392 7801 For any enquiries on gas pipe infor...

  • Low Income Families

    Qualified Applicants Registered Towngas account holder Applicant should be Comprehensive Social Security Assistance (CSSA) recipient. Applicant or his/her family member has a regular job income which is taken into account in the assessment of CSSA entitlement. (The "Noti...

  • Single-parent Families

    Qualified Applicants Registered Towngas account holder Single-parent family households receiving Comprehensive Social Security Assistance (CSSA) under the single-parent category Benefits offered 50% discount on the first 500MJ (around 10.4 units) of gas consumed Wa...

  • Cooking For Fun

    Towngas Volunteer Service Team is going to organise a brand-new service Cooking For Fun for children, especially the new immigrant kids. This programme would bring them into the English cooking class to arouse their interest on learning English, in order to broaden their s...

  • Towngas Rice Dumplings for the Community Joins Hands with The Hong Kong Society for the Blind to fos

  • Honoured with Outstanding Partnership Project Award

    At the Caring Company Partnership Expo 2014/15 cum Recognition Ceremony on 25 March 2015, Towngas was honoured to receive the Outstanding Partnership Project Award with Tung Wah Group of Hospitals (TWGHs). Towngas commenced the social enterprise, CookEasy in partnership with...

  • Elderly singleton/Elderly couple

    Qualified Applicants Registered Towngas account holder 60 years of age or over Living alone or with other eligible seniors* Qualifies for the Comprehensive Social Security Assistance Scheme** *Applicants must provide the following documents as residential proof: tena...

  • Launch of Towngas Concession Scheme for Single-parent Families

    Towngas collaborated with the Hong Kong Council of Social Service (HKCSS) to launch the Towngas Concession Scheme for Single-parent Families, the Company's latest imitative to demonstrate its care for the community. About 38,000 single-parent families are expected to benefit ...