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Towngas recently received customer enquiries on suspicious gas bill. The alleged claim and embedded links have been found to be fraudulent. The matter has since been reported to the police. Please stay alert and do not click on any attachment or link contained in any email or message that appears suspicious. For enquiries, please call 2880 6988 or email towngas.cs@towngas.com
2023-11-28 13:00:00

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01 Apr 2020

Towngas eAccount Registration Reward

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From 1 April to 31 May 2020, the first 200 customers of the month to successfully register for and activate their Towngas eAccount through Virtual Assistant Tinny will be rewarded with a HK$20 gift voucher. 
 
Prize:
HK$20 gift voucher (200 winners for each month)
 
Steps:
  1. Visit https://chatbot.towngas.com/en to access Towngas’ Virtual Assistant Tinny
  2. Enter promotion code “Reward 2020”
  3. Click on the link to “Our eService Centre” in Tinny’s dialogue box to complete your eAccount registration and activation
 
Results Announcement
Results will be announced in July 2020 on Towngas official website (www.towngas.com). Winners will be notified through the email address registered on their eAccount.
 

Terms and Conditions
1. The promotion period of "Towngas eAccount Registration Reward" (“This event”) is 1 April 2020 to 31 May  2020, both dates inclusive (“Promotion Period”). Date and time of registration will be recorded based on Towngas’ (the organiser’s) server.
2. Only customers who are newly registered and have successfully activated their eAccount are eligible for the reward. Newly registered eAccount customers must not have registered or cancelled their Towngas eAccount within six months of the date of application. Each gas account is entitled to one unit of reward only.
3. Participants must be Hong Kong residents aged 18 or above. Towngas reserves the right to request winners to present corresponding identification document(s) for verification. Winners who fail to present any corresponding identification document(s) will be disqualified.
4. It is the participants’ responsibility to read the terms and condition carefully before taking part in the event. Participants’ acknowledgment of and agreement to the terms and conditions shall be assumed once they participate in the event. Towngas reserves the right to disqualify any participant who is not eligible to take part in this event. 
5. The results will be announced on Towngas’ website in July 2020.
6. All winners will be notified via the email address registered in their eAccount. Participants are obliged to ensure that all personal details provided by them are correct and legible. If the personal details provided are incorrect, Towngas reserves the right to grant the prize to another winner.
7. Towngas reserves the right to sue and request for compensation from any participant misusing or abusing the promotion in a way that affects the operation of or harms the organiser and related third-parties in any aspect.
8. The gift voucher will be sent to the address registered under their Towngas account by mail.
9. If the awarded product is out of stock during the promotional period, Towngas will replace the prize with similar products of the same category without further notification.
10. Prizes are non-exchangeable, non-returnable and non-refundable in any situation.
11. Towngas is not be liable for any loss or damage whatsoever suffered (including but not limited to indirect or consequential loss) or for any personal injury suffered or sustained as a result of taking or using any part of the prize, except for liabilities which cannot be excluded by law.
12. Towngas reserves the right to change these terms and conditions at any time without prior notice.
13. Staff members of Towngas and their family members are not allowed to participate in this contest, on the basis of fairness.
14. In case of any disputes, Towngas reserves the right on all promotion regulations and final judgment.
15. In the event that there is any inconsistency between the English and Chinese versions of these terms and conditions, the Chinese version shall prevail.

The related services to be provided by our Company are subject to our "Disclaimer, Terms and Conditions" and "Privacy Policy Statement".
Disclaimer, Terms and Conditions: http://www.towngas.com/en/Info/Disclaimer
Privacy Policy Statement: http://www.towngas.com/en/info/Privacy

Media Enquiries

For media enquiries, please contact our Corporate Affairs Department.

Corporate Affairs Department

The Hong Kong and China Gas Company Limited
21/F, 363 Java Road North Point, Hong Kong

WhatsApp: (852) 6702 6449
Email: cad@towngas.com