Sustainability Report 2008: Future Targets and Initiatives

Issues	2009 Targets	Medium Term Targets (Two to Three Years)
Operation and Management	To complete the first round of safety and risk management audits for TCCL JVs	To further enhance the business risk assessment framework for our mainland China businesses
	To launch a Safety & Risk Management audit for Hua Yan Water	To implement a balanced score card system in all mainland companies
	To align the organisation structure in TCCL JVs, requiring safety and risk management departments to report directly to General Managers

Safety	To implement a “Behaviour-based Safety Programme” for two more departments	To achieve the certification of all managerial staff in our HCIL joint ventures’ Risk Management Departments as certified safety engineers
	To develop strategies to further customers’ gas safety awareness in Northeastern China	To further consolidate our safety and risk management system in our mainland operations
	To complete guidelines on supplier prequalification and quality assurance guidelines for PE materials, for adoption by the PE Materials User Alliance

Environment	To launch energy efficient labels for TGC and SIMPA appliances	To investigate the feasibility of using landfill gas from other landfills in Hong Kong
	To launch a personal carbon footprint calculator and clean energy website to raise public awareness of a low carbon lifestyle	To complete modification work at the Ma Tau Kok Production Plant and associated pipeline construction projects to enable the partial replacement of feedstock with natural gas
	To pilot carbon auditing in two mainland JVs	To carry out carbon audits in all mainland JVs
	To further explore business opportunities to develop coalbed methane and other environmentally friendly energy sources on the mainland	To launch afforestation schemes in mainland China

Employees	To complete the TLC+ development programme	To foster leadership and entrepreneurial capabilities within Towngas both in Hong Kong and mainland China
	To relaunch our Professional Qualification policy and establish the Towngas Engineering Academy to provide continuous learning and the attainment of professional status	To increase the percentage of employees in designated positions with professional status by 10%
	To review the performance management system to increase the capabilities and productivity of staff	To provide reinforcement training on performance management and relaunch the new system in 2010
	To study and launch family-friendly initiatives that are aligned with market practices to improve employee welfare	To raise employee engagement by conducting employee engagement survey

Community	To continue offering community services to less fortunate groups	To ride on our expertise to explore more opportunities to support social enterprises

Top